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  1. Michael Gregory

    Hi, my name is Michael. My twitter account was suspended. Apparently I was “aggressively following”. This is when someone follows too many people in to short a period of time.

    I didn’t realize what I did was violating the rules when I did it. I have learned from my mistake and will strive not to do it again.

    I am not sure how long this suspension will last. Do you have any any idea what to do? I did the appeal things with the “ticket”. Should I just wait and sit tight?

    1. Queety

      If my account if suspended and it says i have know followers is my followers block because my account is Suspended?

      1. Lefty

        exactly. You will get them back unless you did the aggressive follow unfollow

        1. Nadia

          Hi, i got my twitter account suspended. Twitter already sent me an e-mail that tell me to reply that e-mail. I’ve reply it. but they dont reply me back. what should i doooo?? please help mehhh

        2. Muffin

          Hi Lefty, my name is Muffin. A couple of days ago my twitter account got suspended. It’s been this way since Monday around 8:59 P.M I’ve read the rules, term of service, and everything else that I could have possibly violate and I’m still lost as to why my account is suspended. Can you help me?

          1. Lefty

            Sometimes they admit that an account was mistakenly suspended. Thay may be the case. Alternatively you did violate one of them quirky rules. Appeal and ask. That’s the best you can do.

        3. Muffin

          Lefty, I’ve appealed every day since Monday. I’ve apologized for whatever it is I may have done, and even wrote that I would delete whatever is offensive. I received no emails back. I’ve even made a second twitter account & that was suspended as well.

          1. Lefty

            Muffin,

            Have you read my question?

          2. Muffin

            I read what you said, what I’m saying is why if I created a second account was that suspended as well.

          3. Lefty

            OK. Wasn’t sure.

            Yes. They are very good at suspending secondary accounts created in response to primary account suspension. Complete waste of time. Appeal and reply to the mail. That’s the way to get it sorted.

        4. Muffin

          Okay, thanks you for the advice. Do you know how long it may take?

          1. Lefty

            5-10 days usually

        5. Myeshia

          HI i got suspended off of twitter for unfollowing and following alot of people so will i be able to get my follwers back beause it says i have non

          1. Lefty

            Nope, you will lose the ones where your behaviour was aggressive according to Twitter.

          2. Righty

            What!!!??? I will loose all of my followers that I worked hard for? I got suspended today and I didn’t know that this was violating the rules. I think I got suspended for following too much to get followers or something like that. And Im trying to figure out why they would take away all your followers. I had told them that i told everyone that say my tweet, if they follow me, I follow back. I wasnt going through accounts just following, following, following, what I did was get on this program callled unfollow.me. They sed I can get followerrs by following other people, so what I did was use that thingy, and I did’nt know it was going to follow that much. Now here I am suspended, with it says now, 0 following, and 0 followers. and 386 tweets. Does that mean I lost all my followers?

          3. Lefty

            No. Ull inly luz the ones big t deems were acquired as a result of aggresive following.

          4. dylan

            can it be sooner

          5. Lefty

            Than what?

        6. juliani

          Hi my twitter account had been suspended. i don’t know why. but i think its because i tagged so many people. but they don’t said that i doing an aggressive behavior or somthing. am i gonna lose all of my followers. i’m really worry. i’m crying now. its my only happiness. please help me. how long should i wait? i don’t really understand about the ‘ticket’ but i had reply their email and tell them that i’m sorry.i regret all my mistakes. help me please!
          this is their massage

          Hello,
          We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.
          Twitter suspends accounts for a variety of reasons:
          • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.
          • Please take a minute to review the Twitter Rules.
          • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails
          • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.
          Thanks,
          Twitter Support
          ———————————————————————————-
          Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.
          Please note, we cannot accept email attachments at this time; please include all information in the body of your request.
          Your request summary is:

          Twitter Support, Dec 17 06:38 am (PST):
          Regarding: Suspended account
          Subject: My account had been suspended
          Description of problem: I’m so sorry about my behavior . please unsuspended my account. I really sorry. I regret what I’ve done.
          Full name: my name
          Twitter username:
          Email address
          Phone number

          1. Lefty

            Aggressive following usually means you will lose those who followed u back as a result. u will b fine.

          2. Crappy

            . I dont really know what to do and I want to retrieve all of my followers and following. There are celebrities that followed me and it’s really hard to get a follow from them. PLs help me how could I retrieve all of my Followers. Thanks. This is what the twitter says to my email account:

            —–
            Hello,
            We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.
            Twitter suspends accounts for a variety of reasons:
            • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.
            • Please take a minute to review the Twitter Rules.
            • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails
            • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.
            Thanks,
            Twitter Support
            ———————————————————————————-
            Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.
            Please note, we cannot accept email attachments at this time; please include all information in the body of your request.
            Your request summary is:

            LJPayneTeam, Jan 12 05:56 am (PST):
            Regarding: Suspended account
            Subject: Please Help
            Description of problem: I got suspended and I dont really know the main reason. How could I retrienve all of my followers and my following? Please help me to retrieve my followers and following.
            Full name: Crappy
            Twitter username: @LJPayneTeam

          3. Lefty

            If it was in my power, I would be a rich man.

            Why did you lose ‘em?

        7. Nicole

          Hello, My account is currently suspended, I want to deactivate my account but it won’t let me…. Can you help please?

          1. Lefty

            Nicole – it is inactive – that is what account suspension is. If you want to have it deleted – write to their customer care and ask them to remove it for you.

        8. Eric Medeiros

          My account got suspended and i want to know what do i put in the subject line?

        9. Rica

          hey lefty, my twitter acc got suspended and i think it was because of some agressive UNFOLLOWING. would that have any affect on my followers?

          1. Lefty

            Yes. Usually un/following massive amount causes them to wipe off those followers whom Twitter think you tricked.

        10. julie

          hi just been reading about being suspended from twitter this has happen to me I sent them a email stating im new to twitter and not really knowing what im doing then sent one this morning told me that they ignoring my second one on your notes you was saying go on to their autoreply which I cant find has im not that very good on laptops
          thank you
          hope you can help or do I just sit and wait

          1. Lefty

            Not sure what you are trying to say…

            #1 Appeal.
            #2 Reply to their response to your appeal.
            #3 Be a good gal on Twitter.

    2. maddie

      also how do i do that appeal thing?

    3. Someone

      I was recently retweeting the follow train to get followers and my account got suspended?! How and why? Also, if I get my twitter back again will my 1000+ followers be gone or will it still be there?

      1. Lefty

        Posting on a trend maybe?

    4. Ruqiya

      Hii Lefty! My Twitter account was suspended last night, its been about 24 hours. II have noo idea why it was suspended. Maybe its because I was spamming a celeb to follow me? I’ve done that before and all I got was tweet limit (only twice before though) and not a suspension. I filled out the ticket thing like 3 times. I was freaked okay? And I said I had noo idea what happened the first two times then the third time I said I MAY have been excessively tweeting. I apologized and said I wouldn’t repeat whatever I’d done. I was wondering, will my followers/following list still be the same? Literally a few minutes before my acct got suspended my IDOL followed me and I was so happy, and it would be near impossible to get a follow again if I lost it. I also have many followers that I’m good friends with and I don’t want to lose them. Also, is there any way to ensure faster restoration of my account? Any other way to sweet talk the Twitter people? And approximately how long would it take to have my account restored? Please reply ASAP as I am very desperate. Thank you! x

      1. Lefty

        You cant bribe them. Just one appeal will do. Five will get you the exact opposite.

    5. Eric Medeiros

      i qot suspended for aggressive following & i reply to the email what do i do now?

      1. Lefty

        wait

  2. Lefty

    There isn’t anything you can do to speed up the process. Usually it takes 3-5 days. But twitter has fab support so take it easy.

    If this is a personal account use the #teamfollowback tag to keep up the momentum.

    If this is a business account, create another two three in the same vertical but with a slightly different name.

    And in any case use tweetattacks to space out the following and do not ever follow like a 1000 people a day. Follow 100 on three accounts and you have mitigated risks in many ways.

    1. damien

      question if you twitter account is suspended will i still have all my followers.

      1. Lefty

        depends… Aggressive following – you’ll lose those affected. Impersonation – no change.

        1. abigahil

          when my twitter gets unsuspended, will all my followers be back?

          1. Lefty

            What makes you think I would know? Did you give me any details? Did you describe why you were suspended?

    2. Etienne

      Hi Lefty!
      I opened a twitter account yesterday afternoon, and I was on twitter untill approx. 2 pm this afternoon. When I tried to log on at 3 pm they said my account was suspended. Approx. 25 people follows me and I follow approx. 350 people. I replied to the email and waited till now and received nothing. I only have one account on twitter. I did not use aggresive following. Please help me.

      Thanks
      Etienne

      1. Lefty

        What is the question?

      2. John

        If you have followed 350 in a day and only 25 follow back, they will see you as a spammer – if you use #TeamFollowBack in your bio and retweet the famous TopCat “retweet if you follow back” tweets, you will get followers without resorting to be aggressive, but don’t expect to get 350 in a day, because it just won’t happen. If you are lucky, you might get 75 to 100 in a day – slowly does it is the motto here! You get nothing for rushing …. except a high risk of suspension.

  3. Michael Gregory

    So what exactly is the tag #teamfollowback and how does on “use” it?

  4. Lefty

    There are several Twitter Tag directories, this is my favourite: http://tagdef.com.

    I’ll write up a post a little later on with Twitter resources I use on a regular basis. That should help you guys get started.

    1. maddie

      i think i got suspended for spamming a celeb to follow me. how do i get my account back, or how long will it be suspended? will i be emailed. also will my follwers all still be there when i get it back?

    2. morgan

      Hi, my name is Morgan and a few months ago my twitter got reported, so i deicided to make a new one and for awhile now I’ve wanted to set up twitter on my cell phone, but whenever I try to, it says that the number i typed was already being used by a different account, which would be my old one. So is there any way I could take my number off of the old account and set it up on my new one?

      1. Lefty

        Log back into the old one and remove it from your settings. But…

        Having said that, why do you want to link your mobile number to a Twitter account? You can log into any Twitter account using a mobile browser. I am log into about … a few … right now. Without Twitter knowing my number.

        just sayin’

  5. Michael Gregory

    When a suspension is lifted does one get there follows and followers back?

  6. Lefty

    Nope. That beautiful long list of followers will be severely truncated. What is worse, as you have already violated the terms of service, you will need to be a really good boy. So you need to start from scratch but you can no longer risk following 800-1000 people a day.

    Michael, what is your fascination with Twitter? It is not the only social media service that can help you spread your message. Nor should it be your only channel. Now you know perfectly well what Twitter giveth, Twitter taketh away.

    1. jiawen

      Hi my twiiter account has been suspended but the twitter admin did not send me any email. So how do i get back my account?

      1. Lefty

        Log in to your account and follow the white rabbit.

        1. Brandi

          What white rabbit

          1. Lefty

            Lol – http://www.youtube.com/watch?v=Smwrw4sNCxE

  7. Michael Gregory

    How much will be truncated do you think?

  8. Michael Gregory

    How far back will they likely truncate. I kinda got carried away the one day when I was suspended. I they want to truncate that one day which is probably the majority or plurality of my follows, I am willing to accept that.

    What alternatives to twitter are you thinking about?

    How much is the maximum one can follow per day? Obviously following 800 or more is not allowed.

    How long will I need to be a “good little boy” do you think? A week? A month? Several months? A year?

  9. Michael Gregory

    Thank you for all of your help.

  10. Lefty

    I lost about 90%. So you will need to play nice all the time from now on because your next ticket is a repeated violation.

  11. Michael Gregory

    When my suspension is lifted. Will I receive some notification by email or some other notification?

    Also, these 90% you lost. Were these people that you “aggressively followed”? I checked my suspended account. There seem to be twitter updates from November 27 and before. These were from before I “aggressively followed”. I got carried away and tried to add a whole bunch on the 27th of November (last Sunday). This is the day my account was suspended.

  12. Michael Gregory

    My suspension seems to have been lifted. And not only that but my follows still seem to be there. So the truncation was benign to non-existant.

    Again, thank you for all your help.

  13. amy

    So my account got suspended because i was following too many people in a short amount of time, i sent a ticket and replied with a message saying that i wont do it again. do i just wait for them to reply back to me about me getting my account back and because of this suspension will all of my tweets and followers be gone?

    1. Lefty

      There isn’t much you can do. Your tweets are likely to stay, your followers… Michael got lucky, I didn’t.

      With a follower strategy, you are better off doing an hour every day than doing 10 hours a day every other week. Also, if you are doing this for business, you can always mitigate risks by using several accounts.

  14. shay

    my account got suspended and i didnt get a email! i sent twitter a e-mail 3 times and they sent the same thing to me. they said if you didnt get the email, you just review the rules, and thats it!! when can i get my caccount backk?

    1. Lefty

      Have you checked your spam folder?

      Appeals take 5 business days…

  15. ellie

    So some won’t be able to get their followers back? :’(

    1. Lefty

      True. Some of the people who followed you back will be lost. But it is still worth appealing.

      1. ellie

        well its been 3 days since my account got suspended. do you know how long it would take before they lift the suspension?

        1. Lefty

          The suspension is not lifted automatically. You need to appeal. Then you need to confirm your appeal. Once that has been done, it should be lifted within 5 days, provided of course that you have taken all measures to comply with the TOS, and promised to be a really good girl.

          1. ellie

            I already did, right after my account got suspended… anyway, thank you! :)

          2. ezzedine hamdallah

            my account is suspended i been back please

          3. Lefty

            Hi,

            Please appeal using the official means. We only do consolation and therapy here for Twitter withdrawal syndrome.

  16. Marcel

    My twitter is suspended for over a week now & i dint get any email 2 show of it. . . . . . Am really troubled i need help pls

    1. Lefty

      You do not get emails to notify you about the suspension.

      Did you appeal? Did you confirm your appeal?

  17. Melissa

    Hi Lefty,

    My account was suspended. I never received an email from twitter giving me a warning, I just found at towards the end of the day when on Hootsuite the “Credentials cannot be verified” statement posted. It was then when I signed into twitter I found the pink bar of doom. This was Sunday night. I followed the link, sent and received the ticket from Twitter which I then Filled out and sent again to open the request. I have yet to receive a reply. I also opened a second account with a slight name alteration, (It’s a business account) which today was also suspended. Again no email just the pink bar of doom.
    I do not aggressively follow, I have no 3rd party apps tweeting on my behalf, I follow all the guidelines, I only block the people who are obviously pushing “distasteful” accounts. I retweet and interact with people I follow, follow back people who follow me. I had 70 followers and was following about 150 people. I have NO CLUE why they keep suspending me.
    I inquired kindly, if they could advise me of what I am doing wrong, or what rule I am breaking…no response.

    Do you have any advice for me. I am distraught. I am just launching a new company that is geared toward children and families, sustainable toys. I’M HARMLESS!!!! truly….and most of my follows are friends of friends….

    Please help,

    Thank you kindly!

    1. Lefty

      Melissa,

      Can you please let me know what their reponse is when they reply. They do. I know that because one of my accounts got suspended last week – when do they give you a 24hr deadline if not when you are off for 5 days, right?

      Anyway, I got the account back unscathed, so just copy paste their response here and we’ll figure out what it means.

      Lefty

      PS: advice for business – do not put all your eggs in one basket. Maybe we can explore Twitter strategies a lil more in depth once you have the account back.

  18. Jason

    Hi I left them a message apologizing for my actions and assuring them I would not do it again. I received this response…

    Thanks!
    Your request has been submitted to Twitter. We are usually able to respond within a few days, but some issues may take longer.

    Please check your email inbox for an email from Twitter Support. If you don’t see one, try checking your email’s spam and trash folders.

    I’ve been waiting an hour and received no email. I submitted another message and still recieved no email in my inbox or my spam folder. How long does it usually take?

    1. Lefty

      Hi Jason,

      Usually a day, but it may take two. Patience :)

  19. Pauline

    Hi,

    My Twitter account got suspended on Sunday the 10th and I still haven’t got it back. I havent received any emails ; I found out about it when I first connected in the morning. I opened at 11am. I then had an automatic answer to which I responded at 3pm. Since then, nothing happened. And I’m guilty of nothing.

    The automatic email I received mentions that my account was suspended because “it appears you may be managing a number of Twitter accounts”. I really, really have only 1 account so I’m at a total loss here.

    Is there anything I can do to get my account back? It’s been a week and I doubt the ticket I created is of any help…

    Thanks in advance for your kind advice.

    1. Lefty

      Hi Pauline,

      Lynn Jones had the same issue: http://livinwithlynn.com/your-twitter-account-is-currently-suspended

      What you can and indeed should do is email them again. Normal turnaround is 2-3 days. Keep using the same ticket they issed the first time, and let them know that this is the acount you’d like to have reinstated.

      Also, for the same of fun – ask them how they figured you created a series of accounts. It would be good to know how they monitor it. Or you simply happened to be at the wrong time at the wrong place.

      (Disclosure: currently I have 22 accounts on Twitter, and they are welcome to proving that it’s me behind every one of them. The bad boy in me says, come on big bro – if you keep watching hard enough – you might find me out. Till then…)

      1. Pauline

        3 days after… Still nothing. I hardly doubt my ticket is useful at all :-( Is there really nothing more I can do more than replying again and again to their email?!

        1. Lefty

          Pauline,

          After you replied to the email that had the following message in the footer: “———————————————————————————-
          Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to.”,

          What was the response? Could you please copy it in here, verbatim.

          1. Pauline

            So first I opened a ticket, then got an automatic email to which I responded that:

            “Hello,

            My only account is @pauline_llnc and I use it for my own use. I do not have any other Twitter account and I do not use any other Twitter account.

            So:
            a) @pauline_llnc
            b) Regular personal use – most of the time I only interact with people I know IRL

            On 11 March 2012 11:18, Twitter Support wrote:
            ##- SVP n’écrivez pas sous cette ligne -##

            Hello Pauline_Llnc!

            We understand that you’re contesting an account suspension. Please be sure to read this entire email.

            Twitter suspends accounts for a variety of reasons. Your account was suspended because it appears you may be managing a number of Twitter accounts. Creating serial or bulk accounts with overlapping uses is a violation of the Twitter Rules; as a result, all of the accounts created have been suspended pending more information being provided.

            Please respond with the following information in only one ticket:

            a) a list of the accounts that you have created and which of these you would like to have reinstated, and
            b) your planned use for the accounts.

            The Twitter Rules can be found here: http://support.twitter.com/​articles/18311

            Thanks,
            Twitter Trust & Safety

            ——————————​——————————​———————-
            Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.

            Please note, we cannot accept email attachments at this time; please include all information in the body of your request.

            Your request summary is:

            Pauline_Llnc, Mar 11 03:18 am (PDT):
            Sujet: Compte suspendu
            Sujet: Why has my account been suspended?
            Description du problème: Hi,

            My Twitter account has been suspended today. The user guide of Twitter mentions that the user usually receives an email when its account has been suspended but I haven’t received anything from Twitter. Can I know why it has been suspended?

            Thanks
            Nom complet: Pauline [my name here]
            Pseudo Twitter: @Pauline_Llnc
            Adresse e-mail: [my email here]
            Numéro de téléphone(facultatif): n/a

            Message-Id:55YB2BWS_​4f5c7bdb2ca9a_​6108120a27810046321_sprut

            No response. Second email:

            “Can I please have a follow up on this? It’s been a week now.

            On 11 March 2012 15:02, Pauline L. wrote:
            Hello,

            My only account is @pauline_llnc and I use it for my own use. I do not have any other Twitter account and I do not use any other Twitter account.

            So:
            a) @pauline_llnc
            b) Regular personal use – most of the time I only interact with people I know IRL

            On 11 March 2012 11:18, Twitter Support wrote:
            ##- SVP n’écrivez pas sous cette ligne -##

            Hello Pauline_Llnc!

            We understand that you’re contesting an account suspension. Please be sure to read this entire email.

            Twitter suspends accounts for a variety of reasons. Your account was suspended because it appears you may be managing a number of Twitter accounts. Creating serial or bulk accounts with overlapping uses is a violation of the Twitter Rules; as a result, all of the accounts created have been suspended pending more information being provided.

            Please respond with the following information in only one ticket:

            a) a list of the accounts that you have created and which of these you would like to have reinstated, and
            b) your planned use for the accounts.

            The Twitter Rules can be found here: http://support.twitter.com/​articles/18311

            Thanks,
            Twitter Trust & Safety

            ——————————​——————————​———————-
            Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.

            Please note, we cannot accept email attachments at this time; please include all information in the body of your request.

            Your request summary is:

            Pauline_Llnc, Mar 11 03:18 am (PDT):
            Sujet: Compte suspendu
            Sujet: Why has my account been suspended?
            Description du problème: Hi,

            My Twitter account has been suspended today. The user guide of Twitter mentions that the user usually receives an email when its account has been suspended but I haven’t received anything from Twitter. Can I know why it has been suspended?

            Thanks
            Nom complet: Pauline []
            Pseudo Twitter: @Pauline_Llnc
            Adresse e-mail: []
            Numéro de téléphone(facultatif): n/a
            Message-Id:55YB2BWS_​4f5c7bdb2ca9a_​6108120a27810046321_sprut”

          2. Pauline

            Oh and I almost forgot, thank you for your support

    2. Lefty

      That looks A-OK to me.

      What is interestig is that your letter was not signed. I got my responses for my latest mischief from a chap called Drea…

      If there is no response within 24 hours, ping them again. If there is still no response, send me a ticket number via the contact form and I’ll see if I can turn up the heat on them.

    3. Lefty

      No problem Pauline. If this helps you get the account back and use Twitter happily ever after, the pleasure was mine. :)

  20. Carla

    Hi
    I have much the same problem as Pauline. I got suspended and don’t know why. I appealed, the email in reply gave no indication of why I was suspended. I replied to the email and then again a day later.
    Some sites I have visited in trying to sort the problem say you should receive an acknowledgement email or a notification it is being dealt with – I have received nothing. Some sites also mention a check ticket status button on your twitter home page but I can’t find anything.
    I have only just started on Twitter and only had 20 following/followed. The only thing I did was write an article on my blog about a new designer, tweet about that giving a link to my blog site, then #search for other people talking about the designer and tweeted them. I had only tweeted two people (there weren’t many). I can’t see that I have done anything that others aren’t doing much more than me.
    It is the fourth day and I haven’t heard.
    I can’t believe I am suffering Twitter rage let alone Twitter wthdrawl :0(
    Help

    1. Lefty

      I’m with you Carla. They seem to be taking @messages very seriously. Previously I’d get all kinds of spam from people who’d send @ messages to thousands of people. Not any more. And I suspect you fell prey to this policy. Probably a zero tolerance on @spam is what is causing it.

      In any case, you should be able to contest the suspension. Reply to the mail that says: ———————————————————————————-
      Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to… and tell them you understand what went wrong, you will refrain from it, and could they please…

      This should do the trick.

      Just that you know. One of my accounts got suspended in February and I managed to get it back in 3 days. This is not to say I was lucky, this is to say that Twitter does deal with its customers in a timely manner.

      But you need to run the errands they send you on.

      Last resort: If you only had 20some people following, if all else fails, you can simply start a new account. Twenty followers you can get in a day. But don’t overdo it – that is another violation they can suspend you for. :)

    2. Lefty

      And I almost forgot to congratulate you… You are indeed suffering from both of those syndromes. Twitter rage is often cured by composing offensive emails that you never send to them. Twitter withdrawal can be cured by creating several accounts, but that exacerbates the addiction.

  21. Carla

    Hi Lefty
    I will do what you suggestt. But I seem to get @spammed and it seems odd that I got picked up but others don’t – maybe it’s just my luck.
    Many thanks

    1. Lefty

      It’s not luck. All these are automatic triggers. Predefined algorhythms flag your account, and humans only get involved if you actually contest the challenge.

      It would be absolutely awesome if, maybe, you could copy paste two tweets in here – one that got you suspended, and another one that you recently got, an @ message, where the account that sent it is still active.

      Maybe we could figure out what blows the mind of that nasty alrorhythm of theirs.

      1. Carla

        Hi Lefty
        I would if I could but I am locked out!!
        I am really confused. The Twitter Rules seem to say I can do 250 or so @messages or DMs a day I only did two!
        Besides I am totally confused now about what Twitter is for. I thought it was to allow people with similar interests to meet and discuss and share information. Now I find that if I do meet and try to discuss things with people that is considered spam and I am locked out so what s the point. If I just tweet to people I follow and vice versa how the heck do you meet anyone new! If I do get my account back I will be dead scared to say anything to anyone.
        The most frustrating thing is not having replies to my emails – even just an acknowledgment would be better than nothing.
        I really hope that they will eventually get around to telling me what I did. I can’t really apologise first as I am still at a loss to understand the reason why I was susended.
        Regards

      2. Carla

        Hi Lefty

        I just received the following email.

        “Hello,

        Your appeal has been reviewed and your account is scheduled for unsuspension within 24 hours. You may wish to review the Twitter Rules, located at twitter.com/rules.

        Thanks,
        Support”

        There is no reason given for the suspension. Although I am glad that my account is back I am of course worried about repeating what ever it was that I did. I have asked for an indication – I will let you now what they say if they reply. Is it likely that I will ever be given a reason?

        Regards

        1. Lefty

          Good. They will not give you a specific reason – they always quote policy this or policy that – it is their CYA policy.

          Anyway, look into those last tweets of yours on both sides and let’s see how yours differ from the one who avoid the wrath of Twitter, the Mighty.

          1. Carla

            Hi Lefty
            Well 14 hours of the 24 have gone and still not back. i emailed back to ask for an idea of why i had been suspended and i got a repeat of the first message – so they do not tell you why which leaves you at the mercy of repeat violation if you can’t work out what you have done wrong.
            As soon as I get back in I will look to see what my last tweets said
            Regards

          2. Carla

            17 hours still not back – they really are taking this to the 24 hour wire :0(
            I will look in tomorrow – it’s been a long day.
            And it looks like you got more customers – Twitter really aren’t doing themselves any favours but they probably think ‘what the hell’ we got what they want – so sad

          3. Carla

            It is now 36 hours after I was told I would be reinstated within 24 hours and I am still suspended!!!

          4. Lefty

            Lol, yeah… They do that… They always assume 1 day is the same, but it isn’t if there is an 8-hour shift. :) Carla, chill… Being grumpy does not help. Will not make it faster either.

          5. Carla

            Hi Lefty
            I am finally back in this morning here are the last posts that I made.

            Firstly I had seen an article by a new designer in a daily newspaper. I wrote a bog article about that. I then tweeted that blog article see below – my blog article is the tinyurl link.

            “Wow – inspirational stuff must read blog post at http://tinyurl.com/7dluc7o #nange #magro #nangemagro #mindcontrol #mindcontroldress”

            I then searched on twitter for anyone mentioning the designer.

            I retweeted one persons post which had a video about the designer see below

            “xxxxxxxxxx ‏ @xxxxxxxxxx
            http://vimeo.com/35539485 Mind control dress!! #mindcontroldress #xxxxxxxxxx
            retweeted by@Carla_Croft”

            I then tweeted the following to someone else who had already tweeted about the designer

            “@xxxxxxxxxx I agree great fashion piece see my blog at http://tinyurl.com/7dluc7o
            In reply to xxxxxxxx”

            Then I got the pink badge of doom.

            You can see the whole series on my twitter page @Carla_Croft on 18 March.

            Any idea what went wrong?

            I want to use twitter to promote my books like everyone else does but I am now worried of the pink badge of doom :0(

            Help

          6. Lefty

            Gotcha… I also got myself whacked for this – overuse of the hashtag. Recommended 1-2 hashtags per post. 4-5 is a big no no. You also need to watch out not to use a hashtag that is trending because you may also get penalised for riding a wave… (bah)

            Tell you what – use timely.is – load 3 similar messages about your post in the pipe for a day, use a different hash in each (or two) and you will have even better results. You’ll get bigger exposure, better timing etc…

            Finally – always ask for a retweet – people do if you ask nicely and if your content is consistently good.

            Glad you are back, by the way.

          7. Carla

            Hi Lefty
            I am almost let down that it was as simple as that!
            I half suspected that I was guilty of threatening the existence of Twitter, the net or the very fabric of the space-time continuum.
            For over use of a # 7 days of being confined to Dante’s Seventh Circle of Hell does seem a bit extreme.
            Thank you so much.
            If I get s.u.s.p.e.n.d.e.d.ed again I will be in touch
            Regards

        2. Lauren

          Carla,

          I’m on hour 37 of my “within 24″ and still nada.

          1. Carla

            Hi Lauren – I made it back in at about 48 hours. Still no idea why I was turfed out – see my reply to Lefty

  22. JuseBeats

    Im heated. My account is still suspended and its been over two weeks. I never got an email saying when it will be lifted. And no second response. I sent the ticket in. I tried not to sound too angry but i wasn’t pleased lol. This is what i said.

    ” I woke up today only to find my twitter account suspended? Why? I don’t spam anybody. I am a producer. And i follow rappers and singers and they follow me. So? Whats the problem? I don’t even have alot of followers yet. I did not receive any email saying that i was suspended either. Whats up with that? Please explain.

    I use twitter as part of my business as well as personal. Do not make me regret using it please. I ask that you please lift the suspension immediately.”

    Thats not too bad right lol. Twitter is getting out of control. If i want to send a message to my followers i should be allowed. If i wanna follow 8 million people than i should be able to. Its for my business. I use twitter as a email list. People subscribed. If they don’t like they can unfollow. Simple.

    1. Lefty

      Sire, they always quote one of their obscure policies and tell you to repent, read, obey and they they may reinstate it.

      What was the policy you broke?

      1. JuseBeats

        I dont know. They never said anything.

    2. Lefty

      So…
      #1 they suspended you
      #2 you appealed
      #3 they responded with a mail that has the footer: “Responding to this email will reopen this ticket”
      #4 you replied to this email saying I read it and won’t do it again…

      If any of these steps is missing, you need to start again, I’m afraid.

      1. JuseBeats

        I did all that. Twice now :(

        1. Lefty

          Darn… What is your twitter ID?

          Also – can you copy-past the whole email thread in here?

          1. JuseBeats

            Its @JuseBeats

          2. Lefty

            I checked your history in Google – nothing outrageous popped up. I am still missing out their automated email to your contest. What does it say?

          3. JuseBeats

            Hello JuseBeats!

            We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.

            Twitter suspends accounts for a variety of reasons:

            • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.

            • Please take a minute to review the Twitter Rules.

            • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails

            • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.

            Thanks,
            Twitter Trust & Safety

          4. Lefty

            Ok, so this is standard issue. I assume you replied saying you understand all the rules about aggressive following and unfollowing and will abide by them, and that you had never ever used any automated tools, hence you’d like your account to be reinstated…

            And this is what they keep ignoring for how long? I must admit they do not work at the weekend so 24 hours is actually one whole working day…

            Keep us posted should anything change.

          5. JuseBeats

            Would be nice to know what i am apologizing for. Even then they gonna make us beg like we are little kids? I’m not cool with that. This whole experience has turned me off to twitter. Even if i get my account back i gotta live in fear that they will suspended it again without warning. I have business contacts there.

          6. Lefty

            Twitter want to make sure all the kids play nice in their sandpit. So they have algorhythms that flag your account, and customer care with the flexibility of a cannonball. No need to beg – but the customer service guy has his CYA policy which says: customer says he understands and will play nice -> reinstate account.

            I agree. Would be nice to know. I tried. I asked for more detailed info and an interpretation of their rule. No use. You get the same rule quoted until you comply. No need to fear them. Just carry on using it, have fun, and stop worrying about suspension. You’ll handle it when you have to. Don’t cross your bridges until you get there.

          7. JuseBeats

            Meanwhile no twitter :( I cant even make a new account and follow all my old followers. They prob would ban that account for aggressive following. Some Bull

  23. Lefty

    Also – folks – while you are at it…

    Could you please TWEET THIS POST…

    Thanks a bunch.

    1. Carla

      Tweeted :0)

  24. TYN

    Hello my twitter account was recently hacked, it was a fraud they promised me they would verify my account so i dm’d my details. at the time they were called @verifiedhelpers and had over 110,000 followers so i believed they were genuine. short while after my email and password were changed. i have contacted twitter and they have now suspended both accounts. does this mean i will be able to get my old original twitter back? i read on the site if they suspend an account it could be to investigate a compromised or hacked account.. this happened yesterday. so i guess i just need to be patient. i responded to their noreply email with ticket number etc..

    1. Lefty

      Hey,

      There is a lot of learning in your story. But if I were to pick one moral – never ever give your Twitter passrord to anyone. Twitter don’t need it to make changes to your account. If you want to get more followers, there are better ways than to pass your account credentials on to someone you met on fiverr.

      It does not really matter how many follower a user has, those could all be simple dummy accounts. The only proof that an account is who s/he claims to be is the little blue tick that says verified.

      Patience my friend, patience – and make sure you change your password, and never give it out to anyone ever again.

  25. Michael

    Hey Lefty,

    My account was suspended almost 2 weeks ago for no reason, except I believe it was hacked, as it says on my profile 6 tweets when I’ve only tweeted 4 times. This is also a pretty young account, as I made it 3 weeks ago. I sent in a ticket when I found out it was suspended, did the whole reply thing, and almost 1 week later I eventually got the e-mail that says scheduled for unsuspension within 24 hours. Waiting about 36 hours or so, nothing happened so sent in another ticket linking the ticket number and even explaining that they didn’t do anything. SO, 2 days ago, I got the e-mail again saying within 24 hours blah blah blah. I checked this site, read the comments and saw Carla had the problem, so I’ve waited patiently for almost 48 hours and nothing has happened. Again.

    Is Twitter support really this bad or am I just being so impatient with this? I wish I could see the tweets I supposedly made so I could figure out if those are what actually got me suspended, but with the system they have setup, you can’t look at your own tweets while suspended, which I find absolutely outrageous. Should I just keep waiting or just give up entirely?

    1. Lefty

      Hi Michael,

      I don’t think you are being impatient. I think they are setting the wrong expectation. If they say 24 hours, you’d feel ok with 26 or even 28, but not with 48 or more…

      First: there could be a way to look at your tweets even if your account is suspended – Google is your friend: run a search for “http://twitter.com/#!/leftygbalogh/status/”… You may get lucky with your own account.

      Second: if you suspect your account’s been hacked. Change the password and delete all application access from your settings. You can start thinking what you do next after you have done this.

      Third: Don’t give up. They run on US east coast time, methinks, they don’t work weekends nor public holidays and notoriously overstep their own 24 hour promise. But they do fix things. So take a little break – take a few cool photos with your phone and by the time you are back, you old-new account will be ready.

      Last: Keep me posted how it goes and what their resolutrion for the hacking is. Thanks.

      1. Michael

        Thanks for replying Lefty.

        I tried the google search, wasn’t able to find my own, just someone else’s who had their username a long time the same as mine is today. So sadly can’t find anything.

        I immediately suspected I was hacked so I changed my password the moment I saw the 6 tweets, so that’s taken care of. I just revoked access to the only thing I’ve tried accessing my twitter from, that being my iPhone 4S.

        Hopefully they’ll actually unsuspend me finally and I can figure out what happened. Just wish I could actually know or that they had actually sent me an e-mail saying something. Giving me no reason to suspend me is really questionable about twitter’s security and support, but whatever. Hopefully it’ll be soon.

      2. Michael

        Hey Lefty,

        Just got my account back a few minutes ago! Checked my tweets and sure enough, two spam tweets I didn’t do were on there. Got rid of them and everything is back to normal. Thanks for telling me to just wait a bit longer, would of just been fuming by now if I hadn’t gotten it back.

        1. Lefty

          One thing that occured to me was that you might want to check your email account as well. If your Twitter account got compromised, your gmail account may also have been targeted. Definitely worth looking under Settings > Forwarding and POP3… Make sure there is no filter that says forward my emails to another account without you knowing. If there is, change your password and disable forwarding.

  26. Carrie Anne

    Lefty Hello there!

    Need some advice. A friend of mine got her Twitter suspended yesterday looks like it could be because Twitter thought she was impersonating someone. I know her personally so that’s not true. She was close to about 100,000 followers and they suspended it? Then I noticed yesterday too that some hours later her account was back up again (surprisingly) and that she had lost all her followers and the people she followed (Twitter did this). I don’t understand why they would bother deleting all her followers and who she followed when they just put her account back into suspension mode.

    If a person wants to get their twitter back from suspension what is the deadline? Do they have a few days to decide to appeal a week? Or just one day? Also once they have sent an appeal or what ever they must do by Twitter’s rules to get the account back and running. How long will Twitter keep them in suspension until they decide to put it back up again?

    1. Lefty

      Carrie Anne,

      Impersonation is a tough issue. The account is suspended because someone has flagged it as being fake. They only check who flags it, but do not check whether the account is really you. If they figure the other person is the real McCoy, you need to comply with the rules and modify your account.

      I had my own run with Twitter on the impersonation issue: http://www.leftygbalogh.com/2012/account-suspended-twitter-story-impersonation

      Read it and pass it on to your friend. Moral of the story os that I did get my account and my followers back. But have a daft looking account. Keep us posted how it goes for your friend.

  27. MadCat89

    hey,
    did anyone of you got account back?
    im still in suspended period for 3 weeks :(
    yay!
    (nothing else i can sayyy)

  28. Max

    Hi

    My account was suspended today and i dont know why. I admit , a lot of my tweets contained explicit language and some borderline quotes, but i never spammed or aggressively followed. and i read the the suspension thing and it said if my account was suspended because of repeated violent or aggressive content i wouldve gotten an email saying that was the case. i never got an email like that. i then appealed, i got was an email saying that my appeal was sent and i replied to open the ticket, and now im waiting.

    could there be another reason why my account was suspended?

    1. Lefty

      Just because you did not get an email, it does not mean it wasn’t your language that got you into trouble. If you did not follow – unfollow 5-800 people every day, then aggressive un/following is out of the question.

      Wait for them to get back to you, hopefully they’ll be a little more specific. In any case because tweets are by default public and get indexed by Google, you may not want to go down in history as the tweep with the foul mouth. “Never offend people with style when you can offend them with substance. – Sam Brown”

  29. Sumant

    Hi lefty,

    pls help me out, im 1st time suspended in my 6 years of using twitter

    #1 they suspended me
    #2 i appealed
    #3 they responded with a mail that has the footer: “Responding to this email will reopen this ticket”
    #4 i replied to this email saying I read it and won’t do it again…

    but still no response its been 13 days now…what do i do to get my account back…i really need it.

    1. Lefty

      Sumant,

      What did you do? Maybe it requires changes to your account and that has not been done. Which of their policies did you have to read and agree to?

      1. Sumant

        Dear Lifty,

        i hand unfollowed around 250 people in one time using tweepi.
        2nd i used to use tweetattacks from other 2 accounts, mentioning my name…but i had blocked those 2 accounts from the main account which is suspended now… what do i do.

        1. Lefty

          Remove all app access from your accounts: Settings > Apps > Revoke Access. And reply again, saying that you have also revoked access from all external applications and will not use automated tools nor will engage in behaviour against Twitter TOS. That should do the trick.

      2. Sumant

        against my ticket the mailed me the following:

        We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.
        Twitter suspends accounts for a variety of reasons:
        • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.
        • Please take a minute to review the Twitter Rules.
        • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails
        • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.
        Thanks,
        Twitter Trust & Safety
        ———————————————————————————
        Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.
        Please note, we cannot accept email attachments at this time; please include all information in the body of your request.
        Your request summary is:

        To which i replied:

        Dear Twitter,
        Please activate my suspended account, Its 1st time in 6 years that my account is suspended, i have read all the rules and i promise to abide by them.
        I confirm that i have removed all prohibited following automation from my account, and will stop any manual aggressive following behavior in future.
        Please help me out.

        Then Again i replied after 5 days:

        Dear Twitter,
        My account is suspended. Please activate my account.
        Twitter is a daily routine of my life.
        Please activate it.
        I have read all the rules and i promise to abide by them.
        Please help me
        I understand your policies and will not engage in any prohibited following behavior.

        now its 13 days the havent replied back

  30. Raine

    Hi Lefty ,
    My account was suspended yesterday and i got it back but when i tried to sign in today it said i was suspended, i appealed to the and i got an email and i replied to it. But when i read the rules , i didnt break any of them , so why am i being suspended?

    1. Lefty

      Sometimes your suspension is not easy to explain, but because all of this is automated, it is rule based – hence there is a reason. They did not just pick you because you like JB.

      If I had to make a wild shot in the dark based on your email address, it would be that you were using too many tags or tags that were trending at the time.

  31. Sumant

    Dear Lefty,

    Thanks for your Advice..I Did the same as you told me.
    and 2 days ago i got a reply to me ticket as follows:

    Hello,

    Your appeal has been reviewed and your account is scheduled for unsuspension within 24 hours. You may wish to review the Twitter Rules, located at twitter.com/rules.

    Thanks,
    Support

    They said 24 hrs but its 2 days since that mail and my account is still suspended…what do i do now.

    Please help

    1. Lefty

      Suman, just wait. Twitter are not very good with their time management skills but they are no liars.

  32. Iman

    Hi Lefty:

    I got suspended of twitter yesterday for no absolute reason and sent a message to them how long will it take till i get my Twitter un-suspended ?

    1. Lefty

      Iman,

      So they are personally picking on you? You did not do anything that would trigger one of their automatic algorhythms to flag your account, instead what happened was that you had a row with one of their employees who manually got your account suspended because he is evil?

      Is this what you are suggesting?

      PS – sending a message is not the same as an appeal, and one message will not cut it – you actually need to read their response and reply to it.

      If your appeal is successful, 5-8 days has been my usual time. But there are people here for whom it took 4 weeks.

  33. Lizzy

    My twitter account is suspended but I really don’t know why. I didnt do anything wrong so idk….. and i maild twitter about it but only got a response with

    We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.

    Twitter suspends accounts for a variety of reasons:

    but i did answer it but getting nothing back what do i have to do?

    1. Lefty

      You did what you had to so just chill. They’ll take their time, but evetually your account should be reinstated.

  34. Faye

    Hi Leffy , my twitter is suspended i don’t know what to do…. because when i saw it popped out on my twitter can you help me ?

    1. Lefty

      Hi Faye, You need to do what everyone else. Submit a ticket to contest the suspension. Make all the changes they ask you to do, read the relevant TOS articles, and then reply to their email and promise you’ll be a good girl. I am not some dark sorcerer who can reinstate accounts by the use of black magic. But I can help you figure out why you were suspended and what you may need to change to get it back :)

  35. E

    I was recently suspended after using a Third Party Application which turned out to be spam and I have deleted any access the application may have to my account. How long will it take me to get my access to my account back and will I lose my followers ?

    1. Lefty

      Hi E,

      Yeah, 3rd party apps and cheap fiverr gigs cost many people an arm, a leg and a twitter account. You can access your account, you just cannot use it. It usually takes 3-5 days, but many people around here have had to wait for weeks.

      As far as followers are concerned – yes, you are likely to be forced back to a state where you were before the rogue app took control.

  36. Leelee

    So last night/this morning My account was suspended due to the face a WACK ASS justin bieber fan had their followers report me BECAUSE it wanted MY USER NAME. I’ve contacted twitter but no reply however I’m trying to report that page as well because it STOLE MY PICTURE and posed as me on their page and told their followers to report me for stealing “their picture”

    1. Lefty

      Leelee,

      If you enter a mudslinging competition, you can only lose. If they have taken your picture, by all means do report them, but there is no point trying to take revenge. If you erred, learn from it and move on.

  37. Liz

    Hi Lefty.
    Here’s the thing. I have a super important Twitter op going right now. I’m new to it and my account was suspended about 3-4 days ago for aggressive following. Whoops. Anyways…. Not only have I contacted Twitter support. I replied to that bs automated email they sent me to confirm I had changed my brhavior and what not. I’ve actually done that twice. Am I supposed to hear back from them? I have no idea how long this suspension will last or anything, which is why I tried to delete my account but it seems I’m not allowed to do that? Is this all normal? Any advice would help!!! Thanks :)

    1. Lefty

      Liz, all this is normal. You cannot delete a suspended account and it usually takes 3-5 days to get the paperwork sorted and then they say 24 hours which often ends up being more like 72.

      If you have a really important op going on – you might want to think about mitigating risk and not engaging in stuff T consider naughty, and actually using more than one account. (Note: it is also against their rules to have multiple accounts for the same purpose – so you have to be careful about it.)

  38. andy

    dear lefty,

    i have a problem my account is suspended on twitter.
    my account started to send automatic tweets with this is how i earned $400 today and with a url. i didnt know how to delete it so i waited. a few days later i couldnt login in from my iphone so i thought that my internet failed or something. when i got home and logged in from my laptop. i get the message your account is suspended.
    i had this email:

    Hello andyverhaeg!

    We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.

    Twitter suspends accounts for a variety of reasons:

    • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.

    • Please take a minute to review the Twitter Rules.

    • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails

    • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.

    Thanks,
    Twitter Trust & Safety

    ———————————————————————————-
    Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.

    Please note, we cannot accept email attachments at this time; please include all information in the body of your request.

    >>>so i replied to the email and a few days later i got this email:<<<<

    Twitter believes that your account may have been compromised by a website or service not associated with Twitter. We've reset your password to prevent others from accessing your account.

    You'll need to create a new password for your Twitter account. You can select a new password at this link:

    As always, you can also request a new password from our password-resend page: https://twitter.com/account/resend_password

    Please don't reuse your old password and be sure to choose a strong password (such as one with a combination of letters, numbers, and symbols).

    In general, be sure to:
    •Always check that your browser's address bar is on a https://twitter.com website before entering your password. Phishing sites often look just like Twitter, so check the URL before entering your login information!
    •Avoid using websites or services that promise to get you lots of followers. These sites have been known to send spam updates and damage user accounts.
    •Review your approved connections on your Applications page at https://twitter.com/settings/applications. If you see any applications that you don't recognize, click the Revoke Access button.

    For more information, visit our help page for hacked or compromised accounts.

    The Twitter Team

    after changing my password i still get: your account is suspended.

    and i have no idea what to do now

    i hope you can help me

    regards Andy Verhaeg

    1. Lefty

      Neat.

      Check the settings and make sure you revoke all application accesses from your account at least for now. Change your password again and log out, clear browser history and wait until Tuesday morning. Often unsuspensions take quite some time to filter through the system, and they do not work at weekends.

      If your account is not back by Tuesday, do respond to their last email. Tell them that now you have cleared everything and would like the account back.

      1. andy verhaeg

        thanks for your help i am gonna try it al.

        thanks in advance

        Andy Verhaeg

  39. Lubaska

    well, ok i didnt plan to post here anything but I do:
    Hi, I browsed for “twitter account suspended” since I face this problem from yesterday. this is my 2nd twitter account created only week ago. it has been already suspended – but only for an hour earier in the week. My english is not very good so it is difficult to describe my problem. I ve got this from twitter:

    “This account was suspended for sending multiple unsolicited messages using the @reply and/or mention feature. These features are intended to make communication between people on Twitter easier. Twitter monitors the use of these features to make sure they are used as intended and not for abuse. Using either feature to post messages to a bunch of users in an unsolicited or egregious manner is considered an abuse of its use, which results in account suspension.

    For more information about these features, please visit our @Replies and Mentions help page:

    http://support.twitter.com/articles/14023

    Before reinstating your account, we request:

    • If you are using tools to help you automatically message users, please stop.
    • If you’ve signed up for a service aimed at sending targeted @ replies, you’ll need to discontinue use and change your password, so they’re no longer able to access your account.
    • If you were messaging large numbers of users via @ reply manually, please don’t continue to do so.

    Could you reply to this message to confirm that you’ll cease any of the above behaviors?”

    I really dont understand what they want me to do. I used that account only for entering giveaways (mainly via rafflecopter form). ONLY. just clicking green blue or whatever buttons on blogs, retweeted “presribed” tweet and following all those “prescribed” bloggers and sponsors of giveaway. I tweeted sIngular tweet usually only ONCE a DAY! I guess this is kind of discriminating rules – “twitter death” is here. So many users are on it, millions tweets daily – and my 118 tweets in 4 days are “suspicious”. ( I had 22 followers and I followed 200+ users.) Crazy, silly. I am dissapointed so much. I have 0 followers now and 0 following.:-( My entries to giveaway and competitions are lost, I will be disqualified as a lier in many of them since they will not find me as their follower. And I ve read article on suspending the same account 4 times in 1 month – it means the twitter engine is established bad and if it “catches” you at the beginnig, it will suspend you again and again. @Klubka

    1. Lefty

      Probably it was the aggressive monetization – maybe a few @ messages – that got you into trouble.

  40. SammRosee

    Hey guys,

    My twitter account was suspended this morning and I am going crazy without it… I normally never have to post on things like this but I need somewhere to vent to the world hehe….

    So anyway, I dont know why mine was suspended… I think it might have been because I was topless in the profile picture which I would gladly change to get my twitter account back but I will just have to wait and see what they say to me as I cant change it while it is suspended….

    The worst thing of the lot is that I am in this competition and I was using my twitter acc to ask for votes

    But anyway… I know I wasnt banned for aggressive following because I had 24500 followers and was only following 147 but grrrr….

    Anyway I had heard off a few people that twitter can take like 30 days to respond so you have made me feel heaps better with the 3-5 day thingy, now I just hope that I dont lose to many followers and I hope that they fix it soon becuase I want to post my topless photo with Jesse Jane heheh

    SammRosee xx

    1. Lefty

      Samm, Yeah, Twitter do take nudity seriously – including a distant image of a bather from the back with longish swimming trunks on… Ask a professional to create a background and a profile image that is acceptable and still conveys the message. If you were asking for votes maybe the @name messages got you into trouble – don’t. Simply just don’t. Also, posting nude pics is likely to get you into trouble again. So maybe just a link to the image would be sufficient for your fans, and would not poke Twitter in the eye.

      So just chill, do appeal, say you’ll be a good girl and you understand the rules, reply to the ticket to activate the appeal, and you should get your 25K followers back in no time.

  41. CHRISTIE WAGNER

    I just now received the notice: “This account [name] was suspended for sending multiple unsolicited mentions to other users.”

    The following is the totality of what I wrote to support: “S.O.S. !!! I’m brand new, shiny (3 days) and don’t understand the rules. I’m so sorry to be so stupid but I just don’t understand and until I hear from you I’m afraid to tweet anything (it says my suspension is up in about an hour).

    Could someone please reply to me a.s.a.p. It’s 8:30 p.m. Eastern Time right now. I would so appreciate it. And, if it’s easier for you, you’re welcome to phone me on my…personal number. Thank you so much!”

    I’m puzzled, Mr. Balogh. (BTW, Lovely Hungarian name you have. I’m Hungarian.) Many thanks for your time and effort in assisting me: Christie

    1. Lefty

      Christie,

      Brand new shinies get burnt most often – simply put – do not message people with their @name. It’s used by spammers and Twitter don’t mess around too much – if you act like one – you are one. Hence, tweet without name mentions, and DM only people who follow you back, and only @ message when you cannot avoid it.

      Let us know when your account is back.

  42. sam

    hello lefty,

    it’s been an hour since my account got suspended…i filled this form https://support.twitter.com/forms/general

    then i got the e-mail that read ….

    We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.

    Twitter suspends accounts for a variety of reasons:

    • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.

    • Please take a minute to review the Twitter Rules.

    • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails

    • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.

    Thanks,
    Twitter Trust & Safety

    ———————————————————————————-
    Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.

    Please note, we cannot accept email attachments at this time; please include all information in the body of your request.

    to this i replied – I have no idea what is happening. I have not received any e-mail from twitter. I think my account suspension is an error. Please help.

    after this i have been checking …. https://twitter.zendesk.com/requests …my open requests ….where its written :

    request id
    request summary :
    comments :
    (same as my e-mail )

    it’s been an hour or so …and its weekend in US to start perhaps … was my reply alright ??? did they reopen my ticket ???

    what do i need to do now ??
    i have been suspended before too ..but that time i just clicked on that pink-box that said your account has been suspended ….they asked me if i would do inappropriate behavior again ..they had 2 options yes/no …i clicked on no …i received my account back there and then ….
    but this time there were no such yes/no options …this time i went to support-center ..did all this …i have no idea what went wrong that time ..and what went wrong this time ….though i was tweeting rudely to some random people then and this time too …. please help …i won’t do this again …HELP ME

    1. Lefty

      If you had been flagged before, this is a repeat violation, so you are likely to remain suspended – banned. Abuse, nudity, spam… these are all rather serious violations, and Twitter work hard to keep their sandpit nice and clean, so I’d not have high hopes if I were you.

      1. sam

        OMG …10000 followers …all gone …my tweets …all lost ? i never abused, spammed or posted nude pics of anyone … btw my open request reads blocked by at-replies investigator …wonder what’s that

        Well if everything’s lost, i need to declare TWITTER is the worst social-networking site and i QUIT :(

        1. Lefty

          Hi Sam,

          Yeah – messaging people with @name nowadays is the quickest way to suspension. Just appeal properly, make you solemn wows to play nice. And play nice. No big harm should be done to your account.

  43. Steph

    Hi,
    My twitter account has been suspended and I dont exactly no why…

    I was sending a lot of similar tweets to the same person in a short amount of time though. could that be the reason?
    If so, what is the limit of sending tweets to the same person in a short time?

    Also, I replied to the email I recieved, but how long do you think I wil be suspended for?

    1. Lefty

      Overdoing @ messaging seems to be the most frequent cause for suspension. Just simply don’t do it, folks. Just don’t @name people more than once, and don’t @name hundreds of different people.

      As for reinstating your account, I’d guess end of next week.

  44. lori parkinson

    So my account got suspended but i did not break any of the twitter rules. Once i emailed the support center the replied back saying the my account wasnt suspended but the pink bar shows up when i log in and i cant follow or tweet

    1. Lefty

      Lori,

      You also need to reply to their ticket to activate it. And, Twitter does not ban people ad hoc. So figuring out what you did that got you suspended helps you avoid it the next time.

  45. Carla

    Hi Lefty
    It’s Carla…again :0(
    I think Twitter hates me.
    This time I get the feeling I know why. I did a general tweet about my new blog post. I then followed some advice on how to create a buzz by doing the following. I @mentioned 5 of my followers with a link to the blog. Repeated to another 5 and then as I did the next 5 I got the pink bar of doom.
    This is no more, and an awful lot less, than advice I have read on how to get your blog out there. Perhaps you ought to wait a little in between each tweet.
    What do you reckon?
    Am I a spammer with no more right to tweet than some unmentionably unmentionable thing or am I just unlucky :0(
    regards

    Carla

    1. Lefty

      Oh no. I hate to see you back…
      Yes, it seems the @ messaging is what gets most people suspended.

      I don’t know where you read that this was the way to drive traffic to your blog but these people should be… They are the ones who ruin the reputation of digital marketing.

      Your story would be worth its own post. In any case, using social to drive traffic to your blog is not about spamming. Neither people, nor communities. Having a solid follower group or a stable social community is wonderful, but you cannot abuse these.

      Maybe, the we could work out a safe digital marketing program for this blog of yours…

      1. Carla

        Hi Lefty
        I guess I was over zealous and wanted results :0(
        Learnt a big lesson.
        Slow and steady. Good content and patience. If it’s any good the word will spread.
        But if you have any ideas that would be wonderful :0D
        Love Carla

        1. Carla

          Hi Lefty
          Same as last time I am swinging between resignation and full bore fury. Which seems to be the classic signs of Twitter withdrawl.
          I can see the sense of spam prevention. It annoys me so I don’t see why I should get away with it more than anyone else. BUT. How can it be spamming to send an @mention to MY FRIENDS about my blog so that MY FRIENDS and I can tweet about it after. If I had @mentioned people I didn’t know I can see the logic. But Twitter is effectively saying I can’t tweet @ MY FRIENDS and has now stopped me completely from tweeting to MY FRIENDS. I have had quite a few emails asking what is going on; they saw I had @mentioned them which “was nice” and then they couldn’t find me.
          I don’t expect any feedback from Twitter. But this really can’t be on can it? If they can design a bot to stop spamming then they must be able to see that the people I @mentioned were friends so what is the big deal?
          Is there anyway of getting dialogue with Twitter. You just get generic emails with no human input. It all seems a little who polices the police to me :0(
          Grump over I will now lapse back into resignation.
          Carla
          PS sorry for the over capitalisation, I was angry when I wrote this

          1. Lefty

            Guessing from “Smart ass, as well as a pretty fkn awesome person :D.” is there any chance of abusive language being the reason for suspension? Any foul-mouthing of other folks?

          2. Carla

            Hi Lefty
            I don’t know where the quote is from, but no I don’t bad mouth people at all. In fact I go out of my way to help other people. I spend more time tweeting their stuff out than I do my own.
            I don’t think I have used any bad language and I don’t disrespect people. That is not the way I am.
            It’s been 5 days now and no word from Twitter. I am now really worried about my account.
            Regards
            Carla

          3. Lefty

            Sure thing Carla. But the fact that your account has been already suspended makes it a prime suspect for repeat violations. I’d say use Timely and load one message a day into it for the next thirty days. No @ mentions, just simple interesting tweets with a link to your blog. Nothing saucy or flagrant. Just to let it cool a little.

          4. Carla

            Hi Lefty
            I just found my zendesk requests page which I never knew existed. It seems to suggest the suspension is for spamming. I only @mentioned my own followers, is that spamming!!?
            It also suggests that there are 5 suspensions!! What the Heck?
            I see from one of the older posts that you think that a repeat violation means a permanent ban. As it has been 5 days I am really worried that this is it.
            If it is can I set up a new account with the same email address?
            Carla

          5. Lefty

            Carla,

            Do not use @ mentions at all. Please, I am begging you. Twitter got really trigger-happy with @name messages recently…

            Repeated violation may mean permanent suspension but you will get notified about it. You cannot create a new account with the old email. So just chill it – turn your flame into writing not tweeting for now. So leave it, cope with your withdrawal like a big girl, and wait another few days.

          6. Carla

            Hi Lefty
            I hear what you say.
            It is sad to think that this could be an ignominious end to a short but happy (generally) Twitter experience.
            Thanks for all your help
            Carla

          7. Lefty

            Does not have to be… If it does not kill you it makes you stronger. :)

  46. Miranda

    Hey there Lefty,
    Just like everyone else, I too am wondering what the heck I did to get my twitter account suspended. The only application or whatever I have allowed is the twit pic thing. I’m new to twitter, since march. I did read everything I was supposed to read…I don’t use DM, don’t use any following this n that stuff…just mainly follow celebrities, sports stuff, had a couple of @mentions, some retweets, favs n so on. I can still see my account on view my profile, u can view mine if ur able, @MiRi80three. I did do the “protocol” of sending that first message to twitter and replying to their actual email. Now, I used my iPad to do that, when u read an email, at the bottom it says “reply to”…so when I go to my sent box whatever I replied to doesn’t show up. So idk if that’s a prob or not. I sent two diff messages, so I guess there r 2 different tickets, but I’ve replied to both. After reading a lot of these comments I’m seeing it may take up to 7 days…I was mid post on Monday 4/30 when I saw that stupid pink bar appeared. I changed my password just in case but don’t see anything as of now with my account. Idk, all I kno is I work nights & I used twitter to get tired to and falling asleep…lol it worked, seriously. Now I’m frustrated bc my “sleeping pill” got taken away & like most I’m like whaaatttttttfffffff. Although I’m sure u can’t tell me anything new other than what u have already told everyone else, peepin at my pro would help, if ur able to. Sure do appreciate it!

    ~Miranda

  47. lynette

    I sent an appeal and then they replied me with this:

    Hello lynetterawrsyou!
    We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.
    Twitter suspends accounts for a variety of reasons:
    • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter ………….

    And then I replied to them with an apology letter. So what shall I do next? :))

  48. Lori

    When I reply to the ticket I get an e-mail back saying that its a failed attempt and the request has been closed. I’ve had my twitter for about two weeks and this is the second time it has been suspended. The first time they said that there was an error and they grabbed my account on accident for a spam raid. I am certain I didn’t break any of the twitter rules

    1. Lefty

      Were you able to get hold of a real person who actually talks to you? I have not really heard of an accidental suspension before so this is rather intriguing for me… Anby details you could share with us?

  49. Wako Wako

    Hi Lefty!

    I have seen this website of yours when I googled it :) Can you please help me out. I know your a kind of expert in this situation :)

    My account got suspended because of a Verified Twitter Badge that I used on my Profile Picture. The first thing that I do when I got suspended is that I file a ticket to twitter:

    Subject: Account Suspension of @UsernameOfMyAccount

    Description:

    Hi Twitter!
    My account @UsernameOfMyAccount has been suspended early this morning. I’m not sure if that is because of the Twitter Badge or the spam. I didn’t realize what I did was violating the rules when I did it. I have learned from my mistake and will strive not to do it again. I apologize for my actions and I’ll assure you that it would not happen again.
    Thanks!

    Then they replied me back,

    We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.
    Twitter suspends accounts for a variety of reasons:
    • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.
    • Please take a minute to review the Twitter Rules.
    • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails
    • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.
    Thanks,
    Twitter Trust & Safety
    ———————————————————————————-
    Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.
    Please note, we cannot accept email attachments at this time; please include all information in the body of your request.

    I then replied them,

    Dear Twitter,

    Twitter is a daily routine of my life. Please activate my suspended account. I have read all the rules and I promise to abide by them. I apologize for my actions and I’ll assure you that it would not happen again.

    Thanks!

    Now Lefty, what should I do next? Is there something I must do or correct. Please guide me. Please.. I Love my Twitter Account :(

    1. Lefty

      Hi there,

      Just wait. It should be back by Friday. If not, ping me again.

      1. Wako Wako

        Waaaah. Hi Lefty, my account got suspended AGAIN a few minutes ago. What should I do now? Can you give me a template for what will I say. >.< Please, I think it's because of the spam. Thanks.

        1. Lefty

          Doesn’t matter what you say. What you do counts. Stop spamming people. If you don’t, you should be suspended, regardless of what you promise. Start behaving respectfully. Repeated violations can and will get your account banned for good. Do you really want to lose all your followers?

          If not, start using Twitter what it was intended for.

  50. André

    Hey, Lefty, great post.

    Let me ask you a question. I had 200 followers before. Let’s say I get my account back and they’re all gone. I still have a list of them here with me. Would you suggest that I do not follow them all back right away? What would a nice and smooth quantity of follows be per day to guarantee I won’t be suspended again? 5? 10? 50? 100? Keep in mind, I would only follow those 200 and stop.

    Thank you for your time and wisdom.

    1. Lefty

      Nice. A real challenge… You did not mention the reason for suspension. But if your followers are all gone… I’d reckon it is aggressive following. However…

      You do not get banned for aggressive following for 200 people, so let me second guess. You have a list. You were suspended. Your followers are gone… Using automated tools is against Twitter policy…

      So if you remove access for any third party apps, and manually follow your 200 ppl back in a day, it should be fine. Twitter does not keep track of every single move, that is FB, so you are free to follow upto about 800. I still recommend sticking to 99 a day, but hey, I’ve been burnt a couple of times, so I am extra careful.

    2. André

      Thanks a lot for your reply.

      Just to clarify, I had 200 followers, but I followed over 1000 people and then unfollowed 600 of them. I had no idea about these policies, now it just seems plain obvious. So yes, it was aggressive following.

      1. Lefty

        They take 2 days to follow them. Following 1000 ppl is aggressive following, unfollowing 600 a few days later is aggressive unfollowing. Both are policy violations. (Twitter and their funny rules…)

  51. Brian

    Lefty, can I have some advice please.

    1) I was suspended
    2) I appealed
    3) I responded to the appeal email saying I was sorry and would play nice from now on
    4) I checked that no banned 3rd party software was attached to my account.

    I belive I was suspended for aggressive following but the suspention email was somewhat ambiguous when it came to a reason.

    This was all 5 days ago and I have heard nothing from twitter at all. Yesterday I completed steps 1 to 4 above again and still nothing. Is there anything else I can do to get my account reactivated?

    Thanks

    1. Lefty

      Yeah – the email is always ambiguous. Do not resubmit your appeal – that’s just goingt to confuse them. If you want to nudge them, just respond to the original ticket. But all you’ve got to do now is wait. They can be painfully slow – if you look at some of the people here… man…

  52. Kirsty

    Hi there I am relatively new to twitter and opened my account to help promote my new website on Friday I logged into my account to the message that it had been suspended. I did as twitter requested and sent them a message to which they instantly replied with a generic mail basically saying your account can be suspended for numerous reasons please read twitter rules and reply to this message. Again I did as requested still nothing, I sent another mail 3 days later and again nothing. I have read twitter rules and cannot see any infringements on my behalf. I only follow approx 200 people built up over a couple of months I don’t spam or use abusive language I just feel a little frustrated as I don’t know what I have done wrong therefore I cannot correct it.
    Thankyou for your time.

    1. Lefty

      Hi Kirsty,

      No worries. All yo need to do is just wait. 24 hours for twitter can take a good 7-10 days. You can try responding to the ticket again, but I would not do it until next Monday if the account is not back till then.

  53. Miranda

    Hey Lefty,
    I saw u quote my lil thing I had for my profile (“smartass, as well as a pretty fkn awesome person”) and I saw Ms. Carla there get confused…pretty sure u were speaking of me..idk…anyhow…no, no abusive language towards anyone. Just typing out the way I talk/text. I just thought if u shortened the words or spelled them a different way it wouldn’t matter or be as bad as actually “properly” spelling them out. Here I was off of fb bc I thought twitter wz better, but I’m starting to see u have way more freedom on fb. I just don’t get how other ppl get away w using the same foul language shortcuts or posting nude pics…baffling. So this is now my 7th day and I’m agitated with this. My next question to u is…what about deleting the entire profile and creating a new one with the same email? If its done say..tonight…I’ll proly get suspended, correct? If so…what if I make another account as soon as I delete the current one, but using a different email? Or would it be that for both of those options u delete and wait a couple days and then commence?

    ~Miranda

    1. Lefty

      Hi Miranda,

      Yep – that was a reference to you. We need to figure our why you got banned otherwise, you’re gonna suffer again…

      You cannot reregisted an email that has been banned or suspended, nor can you delete an account in suspension.

      Mail them a gentle nudge to see if that wakes them up.

  54. Lori

    No, how do I go about doing that?
    Here is what they send me when I e-mail the support center:

    Hello,
    If you’re writing in about LoriParkinson20 being suspended, this account is not currently suspended; please review any previous communications from Twitter for clarification about what the reason for the suspension may have been.
    If you are writing in about an account other than LoriParkinson20 being suspended, please refile the ticket from the suspended account.
    If you are writing in about an issue other than your account being suspended — including if you believe your account to have been deactivated or compromised — please refile a ticket via the appropriate form; you’ll find the forms at https://support.twitter.com/forms.
    Thanks,
    Twitter Trust & Safety

    And when I reply to the ticket:

    You tried to update a request that has been closed. Please submit a new request at http://support.twitter.com/forms. We also recommend visiting our help center at http://support.twitter.com for immediate self-help solutions to common problems. Thanks!

    I reply a minute after I get the e-mail.

    With my previous suspension I e-mailed them and they replied back saying that I have created more than one accounts. Then 3 or 4 days later I get an e-mail from twitter saying that it was a mistake and accidently grabbed my account. I wish I would have saved the e-mail about it.

    1. Lefty

      Funny they do that. But yeah always save them emails.

      Lori, what is the question?

  55. Miranda

    Hey Lefty,
    So I did realize I was unable to delete my account and did email them again…I’ve been trying to figure out what I did wrong…really, the only thing I can think of that were my “final moments” on twitter was perhaps tweeting with a follower who I was also following and retweeting their tweets to me…? They asked a pet question, I answered, they asked where I was from, I answered, they thanked me for my support..and I retweeted their thanks…thats just a quick summary of that lil convo. That account was @TextaPet. I was in mid convo..when I went to reply is when my account got suspended so I’m thinkin it had to do with that…if not then it has to be something with the shortened foul language…and if it’s that, well maybe I jst happened to be that unlucky one who got caught…idk. Looking more into the multiple accounts thing, I did see that people have them, they just used a new email…I just didn’t know if twitter could find out…like do they see the URL and are like oh that peron is from the same network as this suspended account…idk but it sure does help me tons by having someone answer my questions and actually get back at me..thanks a bunch! :)

    ~Miranda

    1. Lefty

      Probably the foul language – may heva been reported as abuse…

      In any case, do not @ message anyone for now – mention their name but do not use the @ sign.

  56. Miranda

    Oh yea, I forgot to mention this. I guess it’s the norm to have zeo followers and also following zero, as Ive gathered from others on here….but I’m noticing when I look on my profile page at the bottom left where it says “similar to you” or somethin along those lines….people I followed do pop up on there and it does say ” following” although that zero shows. Have u heard of this? Other people did pop up that I saw and it read that i was also following them when I never did…however with that specific situation I think I did see somethin like that on the twitter support page that they were trying to fix.

    ~Miranda

    1. Lefty

      You should follow and tweet regularly. Inactivity is also against their rules – I know it sounds ridiculous, but it’s true. So do follow a few people on a regular basis.

      If there are people you follow whom you had actually never followed, change password NOW and remove access for all 3rd party apps in your settings.

      1. Ghanwa

        Hi,my account GhanwaTawaseem is also suspended, I do every thing to take it back but theirs nothing happen :( Please u could help me :) my account is suspended their is 10 days ago i do emails and…….. but still nothing :(

        1. Lefty

          You appealed and responded to the email?

  57. Miranda

    I guess the language could be…who knows. As for that second message I sent, I did change my password like 5 times since I got suspended with this last password being really strong. I just checked again, like looking on someone’s profile unde their followers and there it is, saying I’m following a person, the button is blue, but when I look on that specific person’s actual profile it doesn’t show that I’m following them. Maybe twitter is broken? Idk..I also checked in my DMs and everything else, other seems to be not right, like tweets not by me or whatnot.
    Is there a limit as to how many times u can email twitter using the sent, automated email from them to remind them about the suspended account..like limit per day? What’s ur advice on that?

  58. Miranda

    Hey Lefty,
    Just wanted to say I finally got my account back. I received the email about the 24hr thing about 2:30ish in the afternoon, central yesterday 5/10. So about 7-8 days of suspension. However, I did not experience the waiting on the 24 hr thing as some users did…took a nap and when I got up by 4pm I was able to tweet again. The people I was following, as well as my followers were also all there. As for the actual reason I was suspended…still unknown. But am taking ur advice about the @mentions and watchin my shortened foul language words lol.

    Thanks a bunch!
    ~Miranda

  59. Grace

    hello my account got suspended but i didnt recieve an email for it
    what should i do???

    1. Lefty

      Appeal. As always.

      1. Grace

        but if i didnt get an email how do i know how to email and where? :O

      2. Grace Lu

        Nevermind Lefty
        I got it
        thank you so much for all of your help
        lots of love and keep up the amazing work

  60. Shane

    Well..actually my 1st account has been suspended because of the cellphone number. But now, in my 2nd account I don’t know why am I suspended. I’m not doing anything wrong. Of course I don’t want to suspended again. Please send me the things that’s why they are suspending account or any advise. Thank you.

    1. Lefty

      Shane,

      Saying that you don’t do anything wrong is like saying Twitter hates you. These suspensions are triggered by algorhythms. You do something that makes them react.

      How may @ messages did you send nowadays?

  61. Phuong

    Dear Lefty

    My twitter account is a fanbase for a Korea boyband, because today they have a really big concert, so i have to tweet to update news continously to followers who want to know the situations from concert, I dont know why my twitter account is suspended, I dont want to break the twitter rules, please help me to recover my account, please tell me what i have to do now?

    I had already read the Twitter Rules carefully, but I still can not deternime the reason why my account was suspended. Please tell me why and help me to recover my account, I did not use any prohibited following automation in my account, I always tweet by hand and do not make any spams or something to break the rules. This account I just use to update news, pictures, video… and something like that to my followers. I had already 2 accounts suspended, but all of them I did not know about the main reason for account suspension, can you explain to me what happended with my account?

    I sent an email to the Help Center, and there are an automatic mess sent back to me with the content : “We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to ………… ”
    And I had already sent back again, but I just recieved that email with the same content again. Please give me some advices…
    Really thank you so much.

    1. Lefty

      Phuong,

      Most accounts are suspended nowadays because of @name messaging. Does that look familiar?

      Also, how many tweets do you send a day – is it possible that you were tweeting on something that was trending? With a band, that would be my second guess.

      Third, you got reported for impersonation or abuse, but that would be properly emailed to you…

      What was/is your Twitter name?

      1. Phuong

        my twitter name is @AllELFmemories, all of my tweet during the concert time. around 3hours and 30mins, I put this ” #SS4Tokyo..” in each tweet, I did not use @name messaging in these tweet.
        Sometime I got daily limit, i think I tweeted many tweets a day, but most of them were just a update posts, not @name, and I did not spam or do something to break the Twitter rules.

        I need your advices. :(
        Thank you so much.

        1. Lefty

          Hitting th daily limit is pretty tough. 800 is it? Try going a lot easier on those tweets. Content and quality should win over quantity. You might be better off writing a running commentary on a blog and just tweeting every odd hour or so to direct people there. (It may also be easier to monetise eventually.)

          1. Phuong

            Okay I understanded what you said, really thank you, so can you tell me what I have to do now? how long it takes to unsuspend my account?

          2. Lefty

            Usually a week if all goes well.

          3. Phuong

            May I ask you, are there any cases that the users can not get back their account?

          4. Lefty

            Yes, repeated severe violations, abuse and spam have resulted in permanent suspensions.

          5. Phuong

            10 days until now, but I have recieved nothing, what I have to do now? help me :((

          6. Lefty

            Mail them gently to enquire about the status of your appeal. Polite and short.

          7. Phuong

            Dear Lefty,

            I had already got my account back, i’m so happy now, really really thank you so much. best wishes for you and keep up this amazing work ^^.

            Phuong.

    2. Grace Lu

      You are an ELF aren’t you? :) tokyo dome? The EXACT same thing happened to me. What’s your fanbase? Mine is @ELF_thoughts and Im working to get it back as well.

      1. Phuong

        Yes i’m an ELF, and that concert is SS4 in Tokyo Dome ^^.. my fanbase is @AllELFmemories, we have them same problems :(…I hope that we can get it back as soon as posible :(

  62. Jack G

    My twitter has literally just been blocked, the saturdays were doing a Q&A session and i sent them around 50 questions within about 10 minutes…(none rude just simple ones like favorite tour memory) as i sent another one it said my account has been suspended i don’t know what to do as the email address i use i can’t get onto via hotmail, so i’ve sent an email asking them what happend and for them to reply via gmail, will this work and will my twitter be suspended or not:(?

    1. Lefty

      Yeah – 50 tweets in 10 minutes, particularly if there had been a few @ mentions, and a couple of links, it would be seen as a typical spammer behaviour… And Twitter is not famous for interpreting their rules flexibly.

      Jack, the fact that you cannot access the email means you cannot appeal. You need to get the mail fixed and then appeal asap.

      (What would you think of a person who says that this is their Twitter account, but they cannot access the email to which it is linked. Classic hack scenario, so they are not likely to negotiate on this.)

  63. justin

    My account was suspended , i think it’s because i have so many tweets .How many days will it took? i lost my followers is there a chance to have them again? pls reply

    1. Lefty

      An appeal usually takes about a week. If you lost your followers – it would be because of aggressive following/unfollowing. Too many tweets do not result in follower loss.

      1. Adrianna

        Hey. Being the directioner I am I tagged 5 of them ( one direction members ) in my tweet and all of a sudden all of my followers were gone & it showed that I’m not following any users. I have filed a ticket & they have sent me an email to respond back & other things but when I sent them a LONG letter about it, I got an email saying that they don’t accept emails anymore and that if I need any help to go to the twitter support website but it does no help at all! Please help! I really want my twitter back.

  64. justin

    if i’ll give u my account and password . can you remove it for being unsuspended?

    1. Lefty

      Justin,

      Giving your account and password to anyone, including me, would be foolish, it is a serious security breach. I do not run a Twitter recovery service, but you can do it alone. It only takes two emails. Go, appeal, and then reply to the email saying you understand their terms and accept them.

      That’s it.

  65. Jude

    We just ask different people to follow us. Why my account got suspended? Kindly explain breifly? Thank you! :)

    1. Lefty

      Because it is @ spam. One of the most annoying things on Twitter. Why would I follow a complete stranger?

      So stop spamming people with follow me requests, start tweeting quality stuff, and your followers will come.

  66. Eunice

    Hi Lefty
    My twiiter account got suspended and I filled in the form and all, got an email replyed and apologised. But my account is still suspended, its bee
    5 days now. Nothing is happening :(

    1. Lefty

      Takes time – how is it looking now? Still suspended?

  67. Adrian Alexander

    Hey Lefty,

    I was not suspended, but hacked. I sent out a ticket and an email. I have not received a response from Twitter. Do you know where and when they reply to you? Please & thank you.

    1. Lefty

      Hi Adrian,

      If you have been hacked don’t wait for Twitter to fix it. Change password and remove all application accesses from your settings before anything else happens.

      They always reply to the email address you provided at registration.

      1. Adrian Alexander

        I wish I could have, but the person who hacked me did that already. He basically hacked it and converted the account to his.
        Today is the 5th day I’ve been waiting for twitter to reply to my email. Should I send another as well as file another ticket?

  68. hehe :)

    hi lefty!! my account has been suspended yesterday, and I appealed then they gave me a letter saying We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.
    Twitter suspends accounts for a variety of reasons:
    • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior. etc… then I replied and said that I understand all of the rules and I promise not to do it again blah blah blah.. and they haven’t replied back. what should I do lefty?

  69. haha!! :)

    Hi!! my account has been suspended yesterday and after I appealed they gave me the letter saying.. We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account. etc.. then I replied that I’ve read them and I fully understand them etc. Did I do the right thing? please help I really need my account back. THANK YOU!

    1. Lefty

      You did just right. It takes a few days, but it should be ok.

      1. haha!! :)

        Is there by any chance that all of my followers will be gone?

        1. Lefty

          If it is a new account and you started out with aggressive following – yes. Otherwise unlikely.

          1. Bryan Kun

            Hello siBryanKun!
            We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.
            Twitter suspends accounts for a variety of reasons:
            • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.
            • Please take a minute to review the Twitter Rules.
            • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails
            • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.
            Thanks,
            Twitter Trust & Safety
            ———————————————————————————-
            Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.
            Please note, we cannot accept email attachments at this time; please include all information in the body of your request.

            this is what they said.

          2. haha!! :)

            oh thanks!! hi lefty! can you help me to figure out what have caused my suspension? THANKS!

          3. Lefty

            details?

          4. haha!! :)

            well before I got suspended I’m helping my Idol to be the no.1 trend. I think I’ve tweeted #GreysonChanceForCandyCuties2012 a couple of times hehe. and when I was about to tweet my last tweet for the day something pop out on top and it says that I’m suspended. do you think that might have caused my suspension? :) thanks lefty!

          5. Lefty

            Posting on a rising trend stung you. Don’t. Your idol either deserves to trend by himself, in which case he only needs 1 tweet from you. Or he doesn’t. In which case, no amount of tweet from a single user will help. The guys at Twitter have got their maths alright so they are not going to leave a loophole in for a single user to cause a trend.

          6. haha!! :)

            oh.. Thank you so much for your help Lefty!! THANK YOU!!! btw its been a week and I haven’t got any reply from twitter :(, as you always say PATIENCE!! HAHA!! thank you!

          7. haha!! :)

            wait lefty… Do I have to reply to this? “Hi there!
            You’ve got an open support ticket and it’s been awhile since we’ve heard from you. Hopefully this means your issue has been resolved; we’re closing this ticket in hopes that it’s true. If it’s not, please respond to this email to reopen the ticket and confirm that the issue is not yet resolved.” I opened my twitter and It’s still suspended :(, do I still need to reply to the letter?

          8. Lefty

            Hilarious… Did someone around here tell you to read the email in full? It clearly stated in the first one – respond to this email to reopen your ticked.

            To put it bluntly: yes.

          9. haha!! :)

            haha! thanks lefty!!

          10. haha!! :)

            hi lefty!! I know it’s been weeks since the last time I talked to you but I want to know the list that I shouldn’t do. so I wont get suspended again. TNX!

      2. haha!! :)

        Hi! lefty!! is it possible that all of my followers will be gone? thanks in advance lefty!!

  70. Bryan Kun

    My twitter has been suspended. I tried to send ticket several times but they still sending the same. Is there possible to get my twitter back? How long it will takes? Thanks.

    1. Lefty

      Creating new tickets does not work. Read the email. And I mean READ it from beginning to the end, and do as instructed.

      1. Bryan Kun

        I did it, and I replied too. Its been 2 days ago before I did that. still there’s no happened.

        1. Lefty

          2 days is nothing… come back in a week

  71. haha!! :)

    what if I said in my first plea to send their reply in my other email. and on my second plea I didn’t said that they should reply in my other email. will it make any difference?

    1. Lefty

      They do not care about your other fictitious emails – they have the contact email of the person who owns the account. That’s what they will use. Simple as that.

  72. Jess

    My account was suspended on the 15th May 2012 at around 8pm. I didn’t get any email telling me my account had been suspended! At the time I was tweeting a celebrity as they was doing a question & answer. Although I did not tweet them that much and I have tweeted other celebrities before in the past a lot more than this one. As soon as I refreshed the page it said my account had been suspended so I emailed twitter and explained to them that I was tweeting this celebrity and I think this is spamming. They then replied with:
    We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.

    Twitter suspends accounts for a variety of reasons:

    • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.

    • Please take a minute to review the Twitter Rules.

    • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails

    • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.

    Thanks,
    Twitter Trust & Safety

    ———————————————————————————-
    Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.

    I replied telling them that I was sorry, I understand the twitter rules, and will not engage in any more prohibited following behaviour. I then waited for 24 hours and I still didn’t have a reply so I emailed them again. Still no reply. I have just emailed them again telling them I am not sure why my account has been suspended but please may it be suspended. I have waited 3 days now and have still not got my account back or even a reply saying they are going to reinstate my account and the reason I want my account back is because I had many followers and a celebrity tweet me 3 times and another one tweet, follow and favourite one of my tweets. What do I do?!

    1. Lefty

      Look they take their time. You can’t rush them. And likely you did not get suspended for following violations. More probably for tweeting on a rising trend or simply overtweeting – both can be interpreted as spamming.

      1. Jess

        Its been over a week now since my account first got suspended. I have emailed them 3 times and still have nothing back! The last email I sent was on Thursday, which was 5 days ago, and I still haven’t got a reply. How long do they usually take :( ?!

        1. Lefty

          Can take weeks. But stop worrying about it, it does not help. Nor does a flood of emails.

  73. Marios

    Hi..Yesterday i got my account suspended!! Propably for spamming,tweeting the same thing many times.Its the first time ti happens to me and this account is very important for me! I found it strange because they didnt even sent me a warning email.!!But i get really upset when i hear people saying that i may have lost it for ever! So yesterday i sent them a ticket and then a reply to their email apologizing but until today nothing!I know its too soon!Am i going to wait for a long time?Because some people say that had been waiting for 3 weeks :o :o ! And something more.In order to get me suspended,someone of my twitter followers has to report me for spam or did they discover it on their own?

    1. Lefty

      They did not need to report you. Spamming is automatically detected.

      How long you have to wait… who knows

      1. zack

        Hi lefty, I was suspended for the second time for “agressive following.” I started a new account and started following all of my friends. probably around 150 people, then i clicked “home” and i got the pink bar. I did what it told me and right away i got my account back. This time i slowed down my following, but i started following the “funny” tweet people, maybe like 10 in 15 minutes. Then I got banned again. I replied to the ticket thingy saying it wouldn’t happen again.. this was 17 hours ago. Will I get my account back? or is it a lost cause

        1. Lefty

          And it may be another 168 or more hours before you get it back. And you will lose all those you aggressively followed. Zack, please play nice.

          There is a reason why Twitter is not quite as popular. They crack down hard on people who do not play nice.
          poll Americans Find Google Favorable, Twitter Not So Much: Study

  74. leah

    hi

    How do you get your twitter account unsuspended?

    1. Lefty

      Log into your account and read the instructions. Do as they say.

      1. leah

        It doesnt have anuthing to follow and ive click on suspended accounts on the pink bar. Im confuzed

  75. Lana

    My twitter account has recently been suspended.. i have no idea why? i have not done anything wrong… i haven’t broke any rules etc… i recently deactivated my account but only for about … 12 hours or so… i reactivated it and it was allowing me to tweet but when i tried to tweet again it came up my account was suspended.. did someone get me suspended for no reason? And will i not be able to go on my account again or can i? How long does suspension last for? Thanks if you answer!

    1. Lefty

      Never heard of deactivation causing any such thing. So you did do something that caused your suspension, you just need to figure out what it was. Suspensions usually last a good 5-8 days after the appeal.

  76. Grace

    Hello Lefty
    Maybe you remember me, it’s been exactly 10 days since I appealed for account suspension and I’m beginning to worry that I did something wrong
    so here is my email

    reply is below, where it says “please type your reply above this line” ^^

    Date: Sun, 13 May 2012 02:55:18 +0000
    From: notifications-support@twitter.zendesk.com
    To: superjuniorthoughts@hotmail.com
    Subject: #5272232 Twitter Support: update on “About my suspended account @ELF_thoughts”

    Hello Twitter, I am not sure why I am suspended, but it might be for agressive follower churn. I will therefore stop this behaviour. Please review my appeal, I hope to get my account back as soon as possible. Thank you Twitter for creating this amazing account for people of the same interest, but I truly hope I can get all my contacts (following and followers) back along with my account so I can continue tweeting
    With much much love
    -@ELF_thoughts account user Grace Lu

    ##- Please type your reply above this line -##

    Hello ELF_thoughts!
    We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.
    Twitter suspends accounts for a variety of reasons:
    • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.
    • Please take a minute to review the Twitter Rules.
    • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails
    • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.
    Thanks,
    Twitter Trust & Safety
    ———————————————————————————-
    Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.
    Please note, we cannot accept email attachments at this time; please include all information in the body of your request.
    Your request summary is:

    ELF_thoughts, May 12 07:55 pm (PDT):Regarding: Suspended account
    Subject: About my suspended account @ELF_thoughts
    Description of problem: Good day Twitter, my account @ELF_thoughts has been suspended, but I have not recieved an e-mail regarding the suspension. Therefore, I am writing to you in hope of getting back my account. I am not entirely sure what I did wrong, as I do not use any automated following sites etc. but I suspect that it is aggressive follower churn. I do not follow/unfollow more than 100+ people a day, but if that is the reason for my suspension I will discontinue this in the future. Please return me my account as it means a lot to me and my followers. Twitter means the world to me and I feel empty without it
    Full name: Grace Lu
    Twitter username: @ELF_thoughts
    Email address: superjuniorthoughts@hotmail.com
    Phone number(optional): 6043680845

    I’m afraid to email them again because that might put me at the back of the queue
    And I emailed them on a weekend, they don’t work on weekends right? so is it possible that they may have missed my email? And I realized that I was tweeting too much on a rising trend, not aggressive following, so should I tell them that I know that now?

    Would it be best to wait or try emailing them again?
    do you think I’ll get my account back by saturday? because that is important to me

    thank you for your help

    1. Lefty

      Do feel free to email them, just don’t open a new ticket. What is not clear from the thread above is if you replied to their email to reopen your ticket. Did you?

      1. Grace

        yes i did, i think the best idea is to just keep waiting. do you know what the maximum waiting time is around? 4 weeks? I’m halfway there, it should be back soon, right? ^^”

        1. Lefty

          Grace,

          Do drop them an email if you have not heard from them for over a week. Just say you have read the terms and conditions and will play nice.

  77. Ankit

    have he same problem and i still cant resolve it :(

    1. Lefty

      as in?

  78. eunica chance

    hi! lefty my twitter account is suspended what should i do to make it un suspended it as soon as possible? :(

    1. Lefty

      Do as you were told, appeal, reply, wait.

  79. Mavie

    Hi !

    My account was suspended two days ago. I did what they said I should, I replied to their mail but still nothing. I read the rules and I cant figure out what I did wrong. I was live tweeting sometjing but that’s all. If someone reports me as spam, could it be the explanation of my suspension ?

    Thanks for your answer :)

    1. Lefty

      Yes, absolutely. It seems to be an increasing trend nowadays that people’s accounts and tweets get flagged by other users.

  80. Harsha

    Hello Lefty Sir,
    On 22nd of this May upto evening, my account was ok, but at 6pm when i logged in from my laptop, it shows “My account was suspended” . But i didn’t violated any rules of twitter, so i complained by filling the form in the help centre, and within few minutes, i got a reply from the Twitter support team. so i replied to them. but now its 48 hours . i again complained today. but no response from their side. may i know the reason why my account got suspended ? Please help me sir. i don’t want to lose this account or i don’t want to create another account, coz i have many friends on that account. Please mail me. help me. Thanks in Advance sir.

  81. bick

    my account was suspended . should i delete my account ?

    1. Lefty

      You can’t delete suspended accounts. Appeal, mate, appeal.

  82. Harsha Mishra

    Hello Lefty, Same thing happened to me, on 22nd on May evening time, my twitter was working perfectly,
    but later when i logged in after 2 hours, it shows me that “My Account was suspended”

    And i have not violated any rules of Twitter,
    So i proceed the next step. I complained in the form. gave everything about myself and the problems what i faced, and i got a reply , and even i also replied to them.

    But its more than 2 days and my account was not recovered fully.
    So please help me what to do, and please tell me the next step. and i don’t want to lose this account.

    If possible please mail me.

    1. Lefty

      I don’t do emails, I respond only here, and actually ignore email requests via the contact form.

      You DID violate Twitter’s rules. But that’s alright. So did everyone around here. Including me. So people violated them several times. Including me. So admit it, and try to figure out WHY you got suspended so you do not get stung again.

      2 days is not too bad 20 would be. Wait, these things take time.

      1. Harsha

        i don’t know what mistake i have done which leads me for suspension.
        And is this going to delete my account ?

        And are they going to resolve the problem of my account ?

        1. Lefty

          Harsha,

          Stop wasting my time with cryptic comments. I cannot think for you and I cannot read for you. Go back and check you account, read what rules you may have violated and try to figure out why you got suspended.

          1. Harsha

            Yes lefty, i got it, i tweeted some 10-12 tweets on 2 trending Topics in 2 mins. May be for that reason i got suspended. so how many weeks it would take ?

          2. Lefty

            Bingo.

            I have no idea how long 5 days to 5 weeks.

  83. ravi

    thank you very much

  84. Arah

    Hello, it’s Been 1Week That my Twitter Account is Suspended. I email them Many Times but they Didn’t Response to My Messages. :( Plese Help me.

    1. Lefty

      OK. Stop spamming them with emails. If you appealed and responded to the email that you understood the nature of the violation, email then another 5-10 times will NOT speed up the process. It just adds more work to their load, and more annoyance. So sit back and wait. There is nothing else you can do.

  85. Ara

    Can My Twitter Back To Normal, Even Though That my Twitter account Suspended So Long?

    1. Lefty

      I don’t know. How long? Why so long? Why did you get suspended? People, I am not a fortuneteller! If you do not put the effort into your questions, I cannot help you.

  86. Slim Shady

    Hi Lefty,

    So my account was suspended on Wednesday and I appealed and replied. I don’t know what the suspension was for, though. I did have third party programs and did unfollow some people now and then. But when it got suspended, I was tweeting the trend #alltimefavfilms and made about 10 tweets in a minute when I started to get the error message. Everytime I login to the account (where it shows the pink bar) my followers and following shows 0. Does this mean if my account is reinstated, I will lose all of them? Also, what is the longest time they will take to reply?

    Thanks.

    1. Lefty

      Posting on a rising trend is the likely cause. It should not affect your followers. Longest… weeks it’s been around here.

      1. Slim Shady

        Thanks for the reply, I’ve talked to a Twitter employee on a new account and I’ve asked him some questions.

        I asked him what is the longest it could take, he said it could take 2-4 weeks for suspended accounts. And also, when your followers and following show 0 it’s back when your account gets reinstated (unless if you were unfollowing. Just some information for everyone.

        1. Lefty

          Thanks a lot, Slim. Much appreciated.

  87. Slim Shady

    Hi Lefty,

    I was on Twitter on Wednesday tweeting the trend #alltimefavfilms and was tweeting about 5 tweets a minute or so before I got the error about my suspension. I got an e-mail and appealed but when I replied to my e-mail I assumed I was suspended for aggressive following behavior because I unfollowed about 40-50 people in the last few days and also used automated following apps which I have now disabled. So which one was it? And what is the most they will take to reply?

    Thanks.

    1. Slim Shady

      Sorry for the double post, I posted it from my iPhone.

    2. Lefty

      Autofollow is allowed if you automatically follow people who followed you first. Unfollowing 50 ppl is not an issue, more like 500. However, if it was unfollowing – following, yo may lose some ppl from your account.

  88. rafael magee

    My account is suspended and my girlfriend’s did also we both put in the appeal. So while we are waiting we decided to make another account so that we can tweet while waiting. A day later both of the new accounts got suspended also. Is it because we used the same devices to create the new accounts the names were totally different so what do you suggest we do now just wait or make another one, and does this happen often?

    1. Lefty

      Interesting. They do have a way to figure out duplicate accounts, so this has happened to other people as well. I could only guess how and why. I ran a little experiment, and it is not based on Tweet content. Conclusion: do not make a third set because those will also be suspended.

      1. rafael magee

        so I guess we just have to wait it out then. thanks for your help and one more question could the extra accounts cause the original accounts appeals to prolong ?

        1. Lefty

          Unlikely. Those are likely to be reinstated along with your original accounts. They just want to make sure you have clearly stated you undrstand the terms and conditions and will not violate them again.

  89. Rachel

    my twitter account has been suspended 3 days ago. after filling in the ticket, i received and email from twitter. i send in a reply twice so far yet they haven’t replied yet. is it possible that they won’t reply at all or will they in a couple of days? thanks in advance for your help :)

    1. Lefty

      Yes. They do not always reply only reinstate the account and then send a notification.

  90. Mita

    Hi Lary,
    My twitter got suspend and I appealed. And i got reply bellow

    Hello …!

    We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account.

    Twitter suspends accounts for a variety of reasons:

    • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior.

    • Please take a minute to review the Twitter Rules.

    • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails

    • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours.

    Thanks,
    Twitter Trust & Safety

    ———————————————————————————-
    Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.

    Please note, we cannot accept email attachments at this time; please include all information in the body of your request.

    after this what should i do? I can’t unfollow or delete my tweet

    1. Lefty

      Mita,

      Read the email again. It clearly says what you have to do.

  91. Justin

    Uhm… hi.
    My Twitter account has recently been suspended for reasons I have yet to figure out. It is not aggressive following, I probably only followed two people today. My account was suspended like, 3 hours ago, I followed all the steps just like Twitter told me to do, so I am not here to ask about that.
    I would just like to know- since I was not suspended for aggressive following- will all my followers and the people I’m following go back to normal? It says it’s at 0 for both right now, and I really don’t want to have to restart again.

    1. Lefty

      Yeah – if it is not aggressive following/unfollowing, your tweeps should not be affected. Rising trend? Spam? @ messages? These are the usual candidates for bans nowadays.

  92. Kathy Hernandez

    My first twitter account was suspended on the 22nd of this month i read the e-mail & filed an open request its been 4 days still havent heard anything. i missed tweeting so much that yesterday i made a new twitter, then i noticed that today it was also suspended. i dont have mny followers nor do i follow many people, i dont retweet many people or message anyone, i dont understand what the problem is & im going crazyyy, help me pleasee

    1. Lefty

      Kathy

      Twitter figures out your second accounts so no point creating anew one as they will ban the new one as well.You were suspended for a reason. And you need to read up on what it may be. Feel free to ask them for more info. Also check of you have any 3rd party apps accessing your account. Automation? Aggressive following/unfollowing?

      1. Kathy Hernandez

        I havent gotten any answers todays the 5th day & i still havent heard anything, my request still says being processed & in my old account i followed 65 people & i was followed by 40 & the recent account i made i followed 30 & was followed by 25 i know i havent done anything wrong, to tell you the truth all i tweet about is my turtles lol but i dont see that as a problem to get suspended

        1. Lefty

          Kathy,

          Twitter has quirky rules, maybe they are chelonaphobic. Newly created accounts regularly get suspended. The cheeky lil buggers are excellent at figuring out if you have just created a new one to get around your susension. 5 days is not bad. Pind them early next week if there is still nothing.

  93. Fun

    is it true that twitter accounts are being suspended due to their default pictures being a google image and not their own?

    1. Lefty

      You lost me there… What is a google image?

      It is though true that Twitter is extremely strict on nudity and and tight on copyright issues. Hence if you stole a cool image that is obviously under copyright, your account may be suspended until you remove that image.

  94. Morgan

    i just really wanted to thank you for all the help. i didn’t even need to ask for help, just reading your replies was enough. i’d already completed my appeal and am now waiting for a reply (it will be a week on thursday). being patient is so hard.

    i guess my only concern is whether i should send another appeal on the same ticket on thursday, or just to wait a few weeks until it could possibly re-opens.

    i received my suspension email, and replied to it, and then replied again as i thought my initial appeal was a little indirect. that was on thursday and friday.

    would you suggest i reply weekly to them until the re-open it? or just every so often until they do?

    1. Lefty

      Cheers Morgan. I’d say a gentle nudge saying you have made ammends and understand the TAC a week later is fine. Hopefully you shoudln’t have to do it several times.

      1. Morgan

        i’ve sent my third response to them now, it’s been 10 days and i’ve heard nothing. a follower of mine who was also suspended alongside me got his account back in 10 days so now i am starting to worry.

        i’ve read this is normal, which seems like a fairly sad thing.

        thanks for your reply.

        1. Lefty

          Were you asked to make any changes?

          1. Morgan

            as far as i know, no. i recieved the standard appeal email.
            “If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior.”

            that was the first dot point in the email, but, i definitely wasn’t banned for agressive following.

            it’s been about 12 days now, and i’m just assuming twitter is running behind and that’s why it’s taking so long.

            i have apps linked to that twitter, should i remove them? (the iphone app, tumblr app etc.)

          2. Lefty

            Exactly. They are always late.

  95. Allison

    My account was suspended about 2 hours ago and i dont have a clue why. They send you all the possibilities of what it could be but dont highlight the offense. I like most, open a twitter and read most of the rules but cant really stamp the whole Twitter rules and regulations into my brain for permanent memory…and i remember tweeting about a trending and i possibly tweeted it too much and i foolishly retweeted this porn spam that came into my mentions and thats all i can remember for now, i dont have third party help in anything, my profile pic is not nude or offensive, i unfollowed 8 people over the last 3 days and thats about it. My question is ive only had this account for a month following 277 with 331 followers am i able to keep my followers if my account is reinstated? And what is the maximum wait time for reply from twitter with a resolution? Last question who is @ginger and do you contact her with a new account if the other is under investigation

    1. Lefty

      Allison,

      Slow down. 2 hours? Some people have been suffering from Twitter withdrawal for 2 weeks here… :)

      If you posted on a rising trend, your followers should not be affected. It is only affected by aggressive following/unfollowing/churn.

      Twitter does ot always respond, in fact, most often they do not. Max wait can be several weeks. So make sure you figure out why you were suspended, make the changes if necessary and reply in an email saying you’ll be a good girl from now on.

    2. Lefty

      Ginger does not exist – Google says the account used to belong to a Twitter employee, but the page was deleted. So unless we are chasing Miss Mystery for a reason – just ignore it.

  96. Karla

    Hi! I’m really worried about my suspended account because it’s been one week since I lost it and Justin BIEBER was already following me there. So how do I make an appeal and where?? Help please? Thank you!

    1. Lefty

      Log in. Read the note. It will send you to follow a link. You follow it, fill it in. You get a letter, to which you reply. That’s it.

  97. Nada

    I followed all what you said but still when i log in its still suspended… i waited for 5 days or more.. shall i wait more? or i have to do something after that?

    1. Lefty

      If you appealed AND replied to that email, then it is a waiting game I am afraid.

  98. Emma

    Lefty,

    I got suspended and now i know why. I sent twitter an email explaining this and got no reply! what do i do ? please help

    1. Lefty

      Hi Emma,

      If you appealed and responded to their email, just wait.

  99. Tim

    Hey Lefty, my Twitter got suspended last Friday (I believe). I know not to send multiple tickets.. but can I send another email on a ticket? I don’t want to spam them with emails, but I’d like to tell them that I’ve deleted the applications that I didn’t understand and that I figured out that tweeting too much on a trend could have gotten me suspended. I think it’d make the process faster.

    1. Lefty

      You can, and in fact you should if you made those changes.

  100. Amanda

    hello my account got suspended on sunday without stating a reason. I’ve sent a couple emails and so have my friends but nothing has happened yet. My account’s purpose was just to get a signing in Miami from the band One Direction. I don’t aggressively follow, send hate, or spam. I made a twitition and tweet the link 2-3 times a day but i give tons of personal updates so it’s obviously not a spam account. One of the band members followed the account and i gained nearly one thousand followers in 4 days. Does that look suspicious so maybe that’s why I got suspended?
    Thank you for helping.

    1. Lefty

      I don’t know Amanda. Appeal and also ask for an explanation from them. Though unlikely that they would respond, they may so it is worth a try. Also, with band it’s probably you posted on a trending topic so that blew the fuse.

      1. Amanda

        Okay thank you. I did actually try trending something twice, and got on tweet limit for it both times. The last time i trended something was on Friday (may 25th) so I guess that blew it. I’ve sent them an email saying that may be a reason. Will i get my account back?

        1. Lefty

          probably you will, but don’t try to set a trend next time…

  101. Jelene Panaligan

    Hi, my Twitter account got suspended just 3 days ago. I’m not exactly sure what was my violation. I emailed to Twitter and they replied to just wait. It has been 3 days and nothing. Is it normal? Should I just wait? I am really, really upset. I feel better now to know that I’m actually not the only person experiencing this.

    1. Lefty

      It is perferctly normal. They can keep you in suspended animation for weeks.

  102. Licah Santos

    Hi, I’m so very very thankful when i read this post.
    I hope there might be a chance to get my suspended twitter back.
    I follow the steps you required but i didn’t get some of it.
    I am a rule breaker. I spammed . I followed lots of users in a short period of time. I did that for them to follow me back too! .
    I made 800+ followers and i am very contented with it, but then twitter suspended me yesterday. It broke my heart :(
    I will do anything just to receive my account back, please help me :(

    1. Lefty

      Stop spamming, and don’t break them rules. That should suffice. You need not do anything, you only need to apply and change the way you behave.

  103. Clarion

    I got suspended & have no idea why. I also did not receive an email..

    1. Lefty

      What makes you think I would know?

  104. Jojuan

    Hi , I’m Jojuan and I have been suspended from my Twitter account and I believe this is because of my Multiple twitter accounts or because of my very bad language. I’m Sorry for the bad things I have did. Thank you

    1. Lefty

      OK, you are forgiven. Now go back to them and appeal.

  105. NysaVL

    Why I can’t un-suspended my account? Everytime i send report it will say “There was an error preventing ticket submission. Please try again later. ” What I’m gonna supposed to do now? My account being suspended from 29th May 2012 till now. All my follower and following are gone. I didn’t know why i’m being suspended. Can you please help me. I’m desperately want my twitter back please . Guide me ~ tell me what I supposed to do

    1. Lefty

      Maybe because you failed to read the first email they sent in response to your first appeal? Go back to it and read it again. Do as it says.

      You cannot open an infinite number of tickets on the same account.

  106. Hannah

    I’ve recently participated in a “Watch Party” with a band on twitter. To be part of it you repeatedly had to use the same hash tag. So I guess you could say that I went a little over board and tweeted quite a few times with the same hashtag and @——— thing. (sorry i’m new to twitter…don’t know the lingo yet:) ) I was in the process of cleaning up my page (deleting pointless tweets) when it said I was suspended. I’ve been looking like crazy trying to find a fix. I looked in my email though and I haven’t gotten any messages regarding the topic. Is it still possible to fix it?

    1. Lefty

      Hannah, no need to fix. Just appeal.

      And don’t post on rising trends! Watch parties are a dangerous habit on Twitter.

  107. Candis Morgan

    Both my twitter accounts are suspended and I didn’t receive any email about the excesive followers so I’m completey stuck and don’t know what to do .

    1. Lefty

      Candis,

      Appeal. Stop excessive following/unfollowing. Do not use two accounts for the same purpose and don’t expect Twitter to mail you, they simply suspend people nowadays.

  108. jose

    hi i was suspended frm twitter like 5 days ago and i still cant logg on is it cuz i hvnt appealed yet. idk how to can yuu help on wat i gta do?

    1. Lefty

      Jose,

      If u cant log in, it is not ur account or it was permanently deleted. There is nothing u can do about it.

  109. Tom

    Hey my twitter is @terriblelucktom and i was suspended for following to many people in a short amount of time i went through the whole process of getting it back and they sent me that automated email saying i was unsuspended and it should be able to access it within 24 hrs its been almost 72 hours and I’m still suspended when i log on… have you heard of it taking this long before?

    1. Lefty

      Yes. Twitters 24 hours can take like five days. Also if it is not done before the weekend, you’ll have to wait until next week.

  110. Cesca

    Hi! My twitter got suspended and i have no idea why. I submitted a ticket already but i only replied after one day. Is that okay? Cos twitter said i should reply within 24hrs? What to do? And if ever i retrieve my account my followers will be gone? Or what? Please answer. Thank you!

    1. Lefty

      If you replied in 24 hours it is fine, if u didn’t open a new ticket.

      Ur followers will be fine.

  111. Cesca

    Hi my account got suspeded and i even don’t know why. Some said using so much hashtag can be a prone. And i use it too much. Is that possible? I already submitted a ticket and i only replied on their email after one day. Is that okay? Cos someone told me that i should reply within 24 hrs. Does that mean i cannot retrieve my account? An if i retrieve it will my followers back to zero? Or what? Please answer. Thank you!

    1. Lefty

      Max 3 hashtags, but rather 1 or 2 on a regular basis.

  112. Sally P

    Hey Lefty,

    My twitter has been suspended ike 1 hour ago, and I already post a ticket to Twitter. I read all the comments and replies, but still I don’t understand why Twitter did this to us, because without us tweeting, they’ll not making any profits for themselves. This is the second time I get suspended. And just for your information, this is not a personal account, but a business account. (roleplay account, The Hunger Games characters) and I only have 2 accounts, which is my personal, and this one. First I have @AllAboutHob, but it got suspended 2 weeks ago, so I made a new one @AllAboutTheHob. It has 109 followings and 456 followers, and almost 2K tweets, but I did NOT do anything wrong. So please help me?

    Best Regards.

    1. Lefty

      Sally,

      Regarding your point about Twitter making money out of us… True but… They do not allow spitting on the carpet, but tend to get carried away a little.

      Duplicate accounts from the owners of already suspended accounts are systematically suspended and I have not figured out how they find out it’s you again. So you need to appeal for both accounts and there is no point making a third account. What is even worse duplicate accounts for the same purpose will also be suspended.

  113. Sally P

    Hey Lefty,

    I have been suspended for 1 hour ago, and I really need your help.
    I already sent a ticket to twitter.
    But still I’m worried! What if my followers and followings didn’t get back to normal?
    It’s so heart breaking.

    Please help me?
    Best regards.

    1. Lefty

      Posting a ticket is part one. Replying to the email is part 2. Done it?

  114. Izzy

    Hi,
    A week ago my twitter account was suddenly suspended. I did exactly what you suggested here – appealed and then when they sent me an email, I politely responded to the ticket. I am not entirely sure as to why they suspended my account – I put in my email that it may have been due to tweeting about the same thing too much, but even then I don’t think I am guilty of this. Its been a week – what should I do now? I don’t excessively follow people or anything like that – I went through all the Twitter rules and couldn’t see any that I had consciously broken. Any advice?
    Thank you so much in advance :)

    1. Lefty

      Send another polite email. A week should have been enough for them so a GENTLE nudge is alright.

  115. Cesca

    What should I reply if they already sent me an email? Thank you! :)

    1. Lefty

      That you understand the nature of your crime and will not do it again.

  116. Sally P

    I receive the email and I replied like this:

    On Friday, June 1, 2012, Twitter Support wrote:
    > ##- Please type your reply above this line -##
    > Hello, thank you so much. I explain it to you again, that I have no idea why I’m suspended, I never break any rules, and if I do it unconsciously, I’m so sorry and I am sure and I will to not doing any mass following or unfollowing, I will not spam anyone, and I will obey all twitter rules. And also I understand twitter policies and will not engage in any prohibited actions. And I will be very happy if my account is no longer suspended, because that account is really important to me. Once again, thank you so much.
    > Hello AllAboutTheHob! We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account. Twitter suspends accounts for a variety of reasons: • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior. • Please take a minute to review the Twitter Rules. • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here p://support.twitter.com/articles/204820-safety-fake-twitter-emails • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours. Thanks, Twitter Trust & Safety ———————————————————————————- Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff. Please note, we cannot accept email attachments at this time; please include all information in the body of your request. Your request summary is:

    Is it true? Thank you. :)

  117. Licah Santos

    For the past days i’ve been waiting for your reply.
    Awhile ago, i opened my suspended account and i saw the my followers and followings are back! :D OHMAYGOD. THANK GOD, My suspension is over. And then i opened this website and i saw your reply. THANK YOU FOR THE ADVISE LEFTY :)

    1. Lefty

      Cool.

      I always reply to comments.

      I never reply to contact requests about Twitter.

      Glad you got it back, so now play nice, will ya… :)

  118. Sally P

    I already got the new mail like this:
    Support, Jun 02 05:14 am (PDT):
    Hello,

    Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.

    I’ve restored your account; sorry for the inconvenience.

    Please note that it may take an hour or so for your follower and following numbers to return to normal.

    Thanks,

    Support

    So now what should I do? I already check my account but it’s still suspended..
    Thank you, Lefty.

    1. Lefty

      Wait.

  119. Allison

    My twitter was suspended on the 29 of May and restored on the 1st of June and all my followers are still there!!!! I thought it was something I did up until i recieved an email from twitter after i sent the ticket on the 29, saying they made a mistake and that their systems automatically remove spam accounts by the bundles and mine was caught up in it by mistake….So for everyone who thinks they did something wrong relax follow the instructions in the email sent from twitter and be patient

    1. Lefty

      Thanks a lot Allison. Much much much appreciated.

    2. Nina

      Did you get this email from twitter?

      “Hello,

      Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.

      I’ve restored your account; sorry for the inconvenience.

      Please note that it may take an hour or so for your follower and following numbers to return to normal.

      Thanks,

      Support”

      1. Allison

        yes i got the same email only mine was sent 2 days after they unsuspended my account….the bright side Nina is that you did nothing wrong and they said it was a mistake on their behalf….just breathe and relax in no time it will be running again….like Lefty said be glad you’re not in the boat with the ones who have been suspended for weeks almost months with no response from support!!

  120. Lisa

    Last night my Twitter got suspended while I was watching The Voice UK and I have always been live tweeting and using hashtags when that show was on. Then last night when it was the finals, I suddenly got suspended. I’m really sad about it but I have heard from a friend that there is this new rule that you shouldn’t use too many hashtags while tweeting, that you else can risk the chance of getting suspended. Didn’t know about that new rule after she told me about it. Anyway, I did what you have been telling everyone, appealed, replied to their e-mail (said that I’m really sorry about it and that I won’t do it again). I hope that my account will be unsuspended soon :( :/

    Thanks for helping everyone and for the information.

    1. Lefty

      No worries Lisa. The hashtag rule is in fact rather old. You are always safe to use one at most two hashtags. You may have also been posting on a rising trend, that is also a big no no, nowadays.

      1. Lisa

        Yes, after reading the rules on Twitter I realised it existed already but a friend of mine in any case told me there is a new Twitter rule as well. That rule suspended a lot of fans of One Direction this week. How do you know when a trend is rising so I know in the future? I always live tweete during The Voice UK and always used hashtags and never got in problem for it until last night :( I hope that I’ll get unsuspended in 7-10 days which seems like a century, haha but as long as I get it back, then I’m happy. Thanks so much for helping all of us by the way. Much appreciated. So now it’s just a waiting game, right?

        1. Lefty

          Lisa,

          Try to limit yourself to something reasonable, say 5 tweets an hour, 1 hashtag per tweet.

          There are plenty of trending tools, just google it.

          1. Lisa

            Alright, thanks for the feedback and info. Does it matter by the way if you appealed + replied with a different e-mailaddress than you have put in your Twitter settings? Or not?

  121. RyanShifty

    Hi ! My twitter has been suspend last day but i dunno what is the reason ahmm twitter support send me a message on my yahoo.mail heres the message ” Hello RyanShifty! We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account. Twitter suspends accounts for a variety of reasons: • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior. • Please take a minute to review the Twitter Rules. • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours. Thanks, Twitter Trust & Safety ———————————————————————————- Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff. Please note, we cannot accept email attachments at this time; please include all information in the body of your request. Your request summary is: ” i follow all they said on that message but it doesnt work :( what will i do ? please help me thanks ^^

    1. Lefty

      If you appealed and replied, you wait. But I am not sure you replied to activate the ticket.

  122. Sally McAlister

    Hi Lefty,

    I had my appeal reviewed on tuesday and they said my account was scheduled for unsuspension within 24hours… I sent an other email yesterday to ask why, over 3 days later there was still no way to get my account back and they did not answer my request anymore. Will I get unsuspended any time soon? Is this kind of delay normal?

    Thank you so much in advance for your time and help!

    Sally.

    1. Lefty

      No worries, yeah their 24 hours is my 5-7 days…

  123. Enas.

    what to do mean by “Make the changes required.” what changes ?
    My twitter account was suspended without a reason..but maybe cuz i spammed celeb? if so..what can i do

    1. Lefty

      Look, saying they suspended you without a reason is like saying the personally hate you. Spam is bad and you should be suspended for it. but there are at least another dozen reasons that could have caused it. So start thinking hard, mate.

  124. Maddy

    Hi, sorry If you’ve already answered this but I couldn’t find an answer.
    My accounts just been suspended and I tried to send a message to ask for help on twitter and it won’t even allow me to send the email?
    Plus I never got an email telling me my account was suspended, just saw it when I logged on :/
    I have no idea what to do, I tried to follow the steps but it won’t allow me to do anything or even send twitter a message to ask for help.
    Any ideas?

    1. Lefty

      You don’t need an email. Just follow the instructions when you log in.

      If it is acting up. Log out, clear browser history including cookies and URLs and downloaded files. Log back in a try again.

  125. Jess

    will i get back all my followers? :’( if my account unsuspended? thank you.

    1. Lefty

      No.

  126. Jessica

    my twitter got suspended today. i just sent the email to twitter. i have to wait right? until they send the reply email? and my followers and following will gone? :O

    1. Lefty

      Right – you have to wait. Not until you send the email, you actually need to reply to the email they send in 24 hours.

      Followers will be gone. This is how Twitter punish you for not reading the TOS.

      1. Jessica

        I already sent the reply email from twitter.. then? i just have to wait again? :O i just saw the comment – comment above me. and i saw that the following and followers back? is it right? thankyou(:

  127. IlmaK

    Please help me! I am suspended because of the fact that I posted multiple unrelated updates to a topic using # or posted multiple unrelated updates to a trending or popular topic.I also think that my problem was sending large numbers of duplicate @replies or mentions.The fact is that I was not sending ‘LARGE NUMBER’.. I sent 8 tweets and I now I’m really confused.I’m so sorry, cause I was doing it.And I wasn’t agressive or sth like that.

    I’ve completed 3 requests and my ticket status is ‘being processed’.So what do you think, will I ever have my profile back? When? And if they return it to me, am I going to have same followers, and things like that?

    Please help me! Thank you very much! Lots of love xx

    1. Lefty

      More than 1 @ message is already a larga number nowadays, Ilma. Completing 3 requests? Complete one, reply to the mail and you are done… Giving them more work will not speed things up.

      1. IlmaK

        What do you think, will I ever have my profile back? When?

        And if they return it to me, am I going to have same followers, and things like that?

        Thank you for answering! :)

  128. Sophie

    How to I get my twitter back from being suspended and haven’t been sent an email?

  129. Sophie

    Hi, I’m having a prolonged suspension , and i’v read through laot of th comments about the waiting process after twitter grants you unsuspension within 24 hours, and I realized some have had their account unsuspended at 36 to 72 hours but I’m passed those hours and it’s been since MAY 30th. I completed both tickets and got the message my account will be unsuspended within 24 hours. Is there anything else I and to do to get my account back?

    I don’t know if they count hours during the weeked, but today is the 5th day that I’m waiting for my account to be activated again.

    thanks

  130. Peachy Feliciano

    Hey. My twitter account was suspended. What am i gonna supposed to do? Is that suspended is permanent? I’m panic! Will I email the twitter team? Please teach me what will do. Please. :(((

  131. Jessica

    dear Lefty,

    i already sent the reply email to twitter. but, i have to wait until a few days?! until they send me email? please help me. thankyou. i waiting for your reply.

  132. Becky

    Hi, my Twitter account has been suspended a couple of hours ago, and I have no idea why. One moment I was just tweeting.. as usual, and the next moment I got the pink bar at the top of my page saying that my account has been suspended??
    I’m so confused right now and I don’t know what to do, I’m missing my Twitter already! :( My followers and my followings have gone down to 0.. what does this mean? Have I lost all of my followers and when will I be able to get my Twitter account back?
    Any help from you would be greatly appreciated and do you know how I can send an email to Twitter asking them for my account back?
    Please help me.. quick! I thank you in advance.

  133. Jessica

    my twitter already back. thank you Lefty! :D

    1. Lefty

      Cool. HAppy Tweeting.

      1. Jessica

        yeah :D

  134. Eleanor

    Lefty, hey, i need advice.
    I emailed twitter and they said
    “Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.
    I’ve restored your account; sorry for the inconvenience.
    Please note that it may take an hour or so for your follower and following numbers to return to normal.”
    Its more than an hour and i havent YET gotten my account back. what do i do? :(
    REALLY NEED HELP :(
    And i didnot even violate twitters terms

    1. Directioner

      my account was suspended during a watch party of a band. i only hastagged 10 times and might have @ quite a few times. i got the email from twitter saying
      “Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.
      I’ve restored your account; sorry for the inconvenience.
      Please note that it may take an hour or so for your follower and following numbers to return to normal.”
      Its been MORE than an hour. i havent YET gotten my account back. sent 2 emails to twitter and my account hasnt been unsuspended yet. what do i do? :( i really want my account back x

      1. Lefty

        And they can take several dazs to restore. See other similar commments.

    2. Lefty

      Just wait. Often, their 24 hours is in fact several days.

  135. Andrea Saari

    My account was suspended last night and I put through a ticket. This morning I received an email from support saying that the suspension was done in error, that my account has been restored and within an hour I should see all my followers back. It’s been over 12 hours and every time I log in it still says my twitter is suspended? I tried to contact support again explaining that my account still says suspended and support keeps sending me the same auto email saying my account was suspended in error and has been restored.

    Please Help!!

    1. Lefty

      See comments below.

  136. Amanda

    My twitter got suspended, but I have not received an email confirming it. Now I don’t know what the reason for my suspension is. Help?

    1. Lefty

      Submit a ticket and ask.

  137. Gen

    Hi, my account got suspended last May 30th, I immediately send an appeal and received the 24hour thing that Im scheduled for unsuspension… and Its been well, a week now. I replied to the 24hour mail after 48hours to get some update but they said that the ticket was closed. So I fugure just wait.. then I thought of just sending another just to get a followup, I accidentally sent 2tickets because of my browser refreshing, I received 2 emails. then I replied to both…that was june2nd. And since then I havent heard from twitter, should I send another ticket? Its weird I immediately received response in minutes the first time I got a ticket and now…. Im really bothered… why arent they replying anymore to my emails?

    1. Lefty

      Dunno. They really started ignoring people nowadays.

  138. JOE

    hi my account got suspended but twitter replied saying it would restore my account because they had made a mistake but its been 16 hours and i still AM SUSPENDED!! WHAT DO I DO!!? :(

  139. PH

    LEFTY im sorry i think i message you re: my twitter suspension hahhaa! ..i didnt post it here lol

  140. El

    i got the email from twitter saying they have resorted my account and will be back to normal in an hour or so, but after almost 24 hours i still havent gotten my account back even tho ive sent 3 emails to twitter and have recieved the same reply each time. what should i do? will i get my account back anytime soon?

  141. Kelsie

    Hey there. Twitter suspended me and I sent them and email about it and eventually got this reply
    ‘Hello,

    Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.

    I’ve restored your account; sorry for the inconvenience.

    Please note that it may take an hour or so for your follower and following numbers to return to normal.
    Thanks,
    Support’

    They say they’ve restored my account but when I log in to it, it still says it’s suspended. Will it take a few days to change?

    Thank you

  142. adeline

    my twitter account was suspended because (i believe) i was sending large numbers of duplicate @replies or mentions to someone, and i completely apologize for doing so. I wasnt aware that spamming would get your twitter account suspended. but unfortunately my twitter account was suspended.
    im not sure how long i’ll have to wait till it comes back. but i do have several questions.

    will all of my followers and the accounts im following be lost?
    and i didnt get an email about my suspension from twitter, does that mean anything?

  143. Madieson

    Hi!My account was suspended yesterday.I filed a ticket,and received a reply back within a few hours.It read;
    “Hello,

    Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.

    I’ve restored your account; sorry for the inconvenience.

    Please note that it may take an hour or so for your follower and following numbers to return to normal.

    Thanks,

    Support ”

    I received this same e-mail 3 times over the last 2 days,and when I log in,my account is still suspended.I was wondering if you had any idea how long it usually takes before the restoration comes into effect? Thank!

  144. Sydney

    I got suspended, emailed Twitter, they unsuspended me. But my followers aren’t coming back, it’s been 3 hours, and it’s still saying I’m suspended

  145. Cassie

    My twitter was working perfectly fine earlier. Then out of nowhere it stopped working, so I tried to log into my account using my computer & when I did it said that my account was suspended. I recently sent 2 messages stating that they must have some kind of mix up because I always following the rules. They replied back….

    Support, Jun 07 05:27 pm (PDT):

    Hello,

    Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.

    I’ve restored your account; sorry for the inconvenience.

    Please note that it may take an hour or so for your follower and following numbers to return to normal.

    Thanks,

    Support

    But my account is STILL suspended!! What do I need to do now?!

  146. Anita

    Hey help pleassee!

    Ok, so I did the whole process of emails to unsuspend my account. I got the final email saying that my account is no longer suspended. I then went to login to twitter and that pink box is still at the top saying my account is suspended. What do I do?

    Thanks heaps <3 xx

  147. Lisa

    I have accidently sent two tickets, should it matter? Oh, and I’ve gotten the exact same replies for both.

  148. Alissa

    Twiiter have suspended my account for ‘spamming’ someone. I contacted them and asked for my account back. They replied saying that they have un-suspended it but when I logged in to it, it told me it was still suspended. I have done this 5 times and the same thing keeps happening. What should i do?

  149. PH

    Hi lefty ,

    I’ve already accessed my email..woho! regarding twitter suspension..first thing i did is:

    1.https://support.twitter.com/forms/general?subtopic=suspended –Send my appeal here

    then after that..ive received an email from Twitter support that is something like this

    Hello ********! We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account. Twitter suspends accounts for a variety of reasons: • If your account was suspended for aggressive following behavior, you should have received an email notification to the address associated with your Twitter account. You’ll need to confirm that you’ve removed all prohibited following automation from your account, and will stop any manual aggressive following behavior. To expedite your appeal process, please review our Best Practices page if you haven’t already, and then reply to this ticket with a confirmation that you understand our policies and will not engage in any prohibited following behavior. • Please take a minute to review the Twitter Rules. • If you received an email from admin@twitter.com saying ‘you’re being suspended’ or that we’re going delete your account, you’re safe; the email is fake. More information here https://support.twitter.com/articles/204820-safety-fake-twitter-emails • While we strive to avoid mistakes, it’s also possible that your account was suspended in error. If after reviewing the Rules, you have no idea why your account was suspended, just reply to this email indicating as much, and we’ll take another look at your case. Our apologies if the error turns out to be ours. Thanks, Twitter Trust & Safety ———————————————————————————- Responding to this email will reopen this ticket and put your ticket in queue for support. If you do not reply, your case will be closed. Note that you need to reply from the address this mail was sent to. If you use an alias (such as username+alias@gmail.com) to manage your account, ensure that your reply comes from the alias address or your ticket may not be seen by our support staff. Please note, we cannot accept email attachments at this time; please include all information in the body of your request. Your request summary is:

    Now my question is..Im a going to reply my appeal again..to that email or The first process i did is ok! i just have to wait ? Thanks for the help lefty

  150. Mel

    Hello,
    So my account got suspended yesterday. I had no idea why because I can’t recall breaking any of the rules, so I emailed them. They sent me the automatic email, which I read. Then I replied to it saying I was still unsure but I apologise if I have violated the rules. I then got an email back, surprisingly quickly which read …

    Hello,
    Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.
    I’ve restored your account; sorry for the inconvenience.
    Please note that it may take an hour or so for your follower and following numbers to return to normal.
    Thanks,
    Support

    It has been 11 hours since this email, but my account is still suspended. The email says after one hour everything should get back to normal but it hasn’t. I know twitter are not very good with time keeping, so have you got any idea of how long it will take for them to unsuspend me and if my following/follower numbers will get back to normal ??
    Thanks in advance

  151. Mikee

    i did everything you said and twitter sent me an email saying thatthey made a mistake and that they will unsuspend my account , so i logged on again and that pink box id still there !! help please :) THANKYOU

  152. PH

    wow twitter support is so fast in replying huh! here’s the reply! now!!! Is my twitter account going to be ok then??

    Hello,
    Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.
    I’ve restored your account; sorry for the inconvenience.
    Please note that it may take an hour or so for your follower and following numbers to return to normal.
    Thanks,
    Support

  153. maddie

    Hi! i got suspended from twitter because i was tweeting someone too much and twitter must have thought i was sending a spam! please help me! xx

  154. Mary Jane Cruz

    How to get back my suspended account? this is my username @maryjanepoako and @mrcmjc . Please response, What I need to do :( . Thank you for advance :* :)

  155. Brandon

    Ok…my account was suspended. I still do not know for what reason it was suspended, but I have since received (9) Automated Messages saying Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake. I’ve restored your account; sorry for the inconvenience..

    If my account has been restored, when will I be able to activate it, because every time I log in it still says that my account is suspended! I would appreciate any assistance in resolving this matter so that I can get my account active again.

  156. Kat

    My problem is the same as Cassie’s. I really don’t know what to do, I have written 3 tickets already. 2 of them are now closed.

    HELP.

  157. PH

    this site is cool!! twitter unsuspended me that fast..i was like suspended for 2 days only hahaah thanks lefty

  158. Ayesha

    ok so twitter suspended my account because i was spamming!
    but i didnt recieve any emails from twitter as many of the comments suggest!
    im sure this is not fake!
    its been suspended since 31st may!
    please help me! what should i do
    lots of love xx

    1. Lefty

      Hey,

      True. Very often Twitter does not send a notification. They just slap you in the face with the suspension.

      Log in, appeal, repent, respond to the email, wait a week or two and that should get your account back, Ayesha.

  159. Brittany

    My account had problems then the next day i
    Got suspended. I sent a sorry letter and asked if they had fixed the problems ( like they said they would) yesterday after reading this but they havent replied. My account is still suspended after 12 DAYS! I am upset and frustrated. Is there anything else i can do right now to help?

    1. Lefty

      When you say so sent a sorry letter – does that mean you actually appealed against the suspension? You need to officially appeal and then respond to activate your ticket.

  160. Dynasty

    My Twitter was suspended how do i get it back ?? Please help !

    1. Lefty

      Log in. Appeal. Repent. Reply to email. Wait. Wait. Wait. Done.

  161. Kika

    Hi, Lefty!
    It’s already been 3 weeks since my twitter got suspended by twitter. I sent an appeal to twitter 3 weeks ago and until now I don’t get any response from twitter yet :( can you help me? What should I do? Should I send an e-mail to twitter again? Or what? Please help me (╥_╥)

    PS: sorry for my bad english grammar>.<

    1. Lefty

      Kika,

      Did you reply to the email that they sent after your appeal?

  162. Elias McClellan

    Thanks, Lefty! Reading your post and the comments answered 99.9% my questions and kept me, (I hope) from offending the Twitter Gods. You’re aces.

    1. Lefty

      Wow. Elias, you are a superstar. Thanks a lot for the appreciation – feels good. :)

  163. Kika

    Yes, I did. I’ve replied just a few hours after I got the e-mail. But till now I don’t get any response from Twitter and my account still suspended (╥_╥)

    1. Lefty

      Give it another shot. Reply again and ask them about the status of your appeal. Be polite and short. That usually works.

  164. ZigZagRoyal

    Hey Lefty, Im Zigzag. Well Ive been suspended since about last night lol and im kinda going crazy since I have a little “twitter fame”. Basically what happened to my account was i followed 2,000 people but I had 1,907 followers so I went over that limit, and I also used Twitter Karma to unfollow people (which is probably why I’m mainly suspended). But yeah do they usually respond to the reply backs in the emails? Ive done my ticket, and replied back about 4 times. And also my twitter is also both business and personal. I DJ so some rappers or producers contact me for business either to dj for them or make them a mix so I also need my twitter as a form of business. I just think twitters rules are completely dumb. So basically I can’t follow 2,000 people If I don’t have 2,000 followers, but someone can have 1 follower and follow 1,999 people? Its pretty outrageous.

    1. Lefty

      Hi Zigzag. I agree some Twitter rules are dumb this 2K limit is also funny. However, it prevents people from creating 500 accounts and letting an autobot follow 100,000 people and then spam the brains out of those who follow back.

      On a similar note… if you use an account for business, you want to run it completely legit, above the board, nice and clean. Simply because you will be losing money if you get suspended. Slow and steady wins the race. Plus you are better of with 200 people who order your gigs than with 20,000 who just followed you back.

      Finally, yeah Twitter withdrawal is well known – you are kinda deprived of the rush it gives you when you message goes out to 2/20/200/2000/20,000 people. Get over it. :)

      1. ZigZagRoyal

        I made a new account yesterday they suspended it!!…….. 2 hours later I HAVE BOTH OF THEM BACK!! They put the first one back in 4days, and the second one in 5hours, i got both of them back at the same time, and got this email

        gobeee, Jun 25 02:20 pm (PDT):
        Hello,
        Your account was caught by one of the automated systems we have in place to keep Twitter spam-free. It looks like you might have been following other users a bit too aggressively, as a disproportionately large number of the users you followed have blocked your account or reported your account as spam.
        Your account is now unsuspended, but you might want to review your criteria for following other users and take another look at our rules and best practices pages at this time:
        • The Twitter Rules: http://twitter.com/rules
        • Following Limits and Best Practices: http://support.twitter.com/entries/68916
        • Automation Rules and Best Practices: http://support.twitter.com/entries/76915
        Please note that further violations may result in permanent suspension.
        Thanks,
        gobeee

  165. Kika

    Do you mean send them an appeal again? Or re-replying the auto-reply email that they’ve sent to me 3 weeks ago?

    1. Lefty

      Just reply. Keep everything in one thread.

  166. Kat

    Hiya Lefty!

    I’m new to twitter and I logged on to twitter to see I had a message saying that I had been suspended.

    I sent them an email and they replied with the protocol email of “Hello KittyKat_Reid! We understand that you’re contesting an account suspension. Please be sure to read this entire email; you will need to take further action in order to reopen your ticket and trigger a review of your account…..” I then replied to that email telling them I will comply with their rules and asked them to tell me what I did wrong.

    To be honest, because I am new I didntt even know you could get suspended and so I was surprised when I logged on to see that I had been suspended.

    I am not sure what I did wrong. Would you please be able to investigate? My username is @KittyKat_Reid My profile isnt private so you can go on it.

    Best wishes
    Kat

    1. Lefty

      Hey Kitty… You are new… Any account suspended is in fact suspended. As in suspended. Not working. Not quite dead but seemingly dead.

      If you are new then probably you un/followed too many people.

  167. Kat

    Hi Lefty

    Thanks for the reply.

    Im being serious, I didn’t un/followed too many people. I think I had 39 people following me and I was following 46?

    Do you just have to wait for Twitter to reinstate my account?

    Many thanks

    1. Lefty

      Then maybe it was one of these “sorry we suspended you by mistake” kind of bans. It seems to be affecting a lot of people. Appeal and reply to the email anyway. It will get lifted.

  168. Kat

    Hi there

    Sorry just a few more queries

    Can other people see you have been suspended?

    And will I get my followers back?

    I am hoping that they will reinstate my account seeing as I have not done anything….

    Best wishes
    Kat

    1. Lefty

      Yes, other people see if an account is suspended.

      You are likely to get followers back.

  169. Aaron

    my twitter account was Unsuspended but when i log on it still says that it is suspended its been about 10 hours i sent the email to support again an they instantly replied with tthe same email they had sen before saying my account is active an it was their fault because of a removal of spam accounts in bulk but my account is still not letting me do anything what do i do ?

    1. Lefty

      Wait. It can take more than the usual 24 hrs.

    2. Lefty

      Like I said…

  170. jeremiah

    Hey lefty,
    My account was suspended last week . well today the twitter support team sent me this : “Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.

    I’ve restored your account; sorry for the inconvenience.

    Please note that it may take an hour or so for your follower and following numbers to return to normal.”
    And i logged in to my twitter and it does not let me tweet or see my followers.
    Approximately how long does it take ?

    1. Lefty

      24-48 hrs.

      If you want me to mail you, that will cost you £350…

  171. Kika

    Hi Lefty! Thank you for your advice! After I replied, Twitter sent me this message:
    —————-
    Hello,

    Twitter has automated systems that find and remove multiple automated spam accounts in bulk.

    Unfortunately, it looks like your account got caught up in one of these spam groups by mistake. I’ve restored your account; sorry for the inconvenience.

    Please note that it may take an hour or so for your follower and following numbers to return to normal.

    Thanks,

    Support.
    ——————–
    I’m curious, how long it typically Twitter restore an account after receiving this stuff like this?

    1. Lefty

      1-2 days normally, unless it is over the weekend.

  172. Luke Woodford

    Hi Lefty,

    I have appealed through e-mail but I keep getting an e-mail reply saying ##- Please type your reply above this line -## . I am worried that i’m not doing something right and they are not getting my e-mails. Have you heard of this before?

    Please help.

    Best,

    Luke

    1. Lefty

      Everyone gets that. All it means is that you type at the top. So chill. It’ll be fine.

  173. Abdalla F

    Hi Lefty,

    On Sunday my account was suspended. It was funny because I didnt even know that was possible. I made a claim stating I had no idea why I was suspended and would like to know and possibly get my account back. I responded to their automatic email by saying ‘After carefully reviewing the rules, I do not believe that I have broken any of them and do not understand why my account was suspended.’ and then I created a new backup account and followed most of the people from my old account back (roughly 300 people), and on Tuesday, that account was also suspended. I have not heard back from Twitter yet regarding my original account and after reading this forum wish I had chosen the state of regret for my reply rather than confusion. My original account was @AbTheLeafFan and the backup was @AbTheLeafFan1. What do you suggest I do?

    1. Lefty

      Appeal for the sacond account as well, and wait. Both should be restored roughly at the same time.

  174. Abdalla F

    Just found the original message I put in the claim “I dont know any possible reason why my account was suspended, if you could let me know what happened, and also help me to restore my account, that would be great.”

  175. Adi Rawat

    My account has been restored But Still says that my account is suspended. Twitter Send me email :-

    Hello,
    Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.
    I’ve restored your account; sorry for the inconvenience.
    Please note that it may take an hour or so for your follower and following numbers to return to normal.
    Thanks,
    Support

    1. Adi Rawat

      It has been 1 day since this email, but my account is still suspended. The email says after one hour everything should get back to normal but it hasn’t. I know twitter are not very good with time keeping, so have you got any idea of how long it will take for them to unsuspend me and if my following/follower numbers will get back to normal ??

    2. Lefty

      Yeah, takes a day or two.

  176. Annie

    Hello Lefty,

    I found this site in a mad search for answers. My twitter was suspended 2-3 days ago, and i’m at a loss to the reasons why. I keep getting responses to my follow ups that state this (below) , but the account stays suspended. I’ve not got any other emails.

    Can you help me please?

    Hello,

    Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.

    I’ve restored your account; sorry for the inconvenience.

    Please note that it may take an hour or so for your follower and following numbers to return to normal.

    Thanks,

    Support

    1. Lefty

      Just wait, it will be ok.

  177. Kelli

    Hey hey,
    So my twitter got suspended. I am brand new to twitter, just made one two days ago. Yesterday, I was suspended. I went through the whole procedure to appeal and received two messages. One asking me to read the rules, which I replied and apologized for whatever I may have done(Still unaware at this point), and they replied stating that they had accidentally suspended my account due to an automatic system that suspends spam. They sent this to me last night so I assumed my account would be fine, unfortunately it was not, woke up this morning, still a no go, so I wrote them again, same messages. Any ideas as to whats going on or how I can fix this?
    Thanks a million.

    1. Lefty

      It can take up to a week to reinstate an account, so just wait, and do NOT create a second account. It will be suspended.

  178. Wiz Khalifa

    Hi Everyone

    My account http://www.twitter.com/thewizkhalifa got suspended, when people started re-tweeting my tweets a lot, there were few trending topics where i got more then 200 – 300 retweets and one fine day my account got suspended

    Here i want to ask you guys, what wrong i did, if my followers re-tweet my tweets, it that something i am to be caught with, am i a spammer in that case

    Secondly i want to make a point, i filled in the suspended account request form and i got an email stating the below mentioned text

    Hello,

    Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like your account got caught up in one of these spam groups by mistake.

    I’ve restored your account; sorry for the inconvenience.

    Please note that it may take an hour or so for your follower and following numbers to return to normal.

    Thanks,

    Support

    Whenever i fill the request, i get this email but still my account seems suspended

    Is this some kind of JOKE which the twitter support staff plays with us

    Regards
    Frustrated
    Wiz Khalifa

  179. Abdalla F

    Update: Backup account is up and running, the reason for suspension you ask? Apparently I was @mentioning too much

  180. Elias McClellan

    Here’s a heads-up on a new wrinkle haven’t seen mentioned here: got the “oops, our bad, your account is unsuspended” notice. Two days ago. Accounts still suspended. I continue to follow the old lather/rinse/repeat, (or is it wax on/wax off?). If this has happened to you, you’re not alone. Trust.

    1. Lefty

      Lol Elias – best coment in this thread, mate. Just keep up the spirit, account will be fine.

  181. Valerie David

    Hi Lefty,

    Thanks for creating this blog post so that I could see I’m not alone. I was one of the lucky people caught up accidentally in one of their spam raids, and received the auto reply telling me I’d be back up in an hour. Aboout 2 days later I was finally back in business…only to be shut down again a few hours later.

    I am extremely frustrated. I wrote about my experience here:

    http://tennisinsideout.com/how-mardy-fish-got-us-banned-from-twitter/

    I recently started a new tennis blog, with its own Twitter account. It’s the middle of Wimbledon, so obviously I need to be online, as it’s the biggest tennis tournament there is. It also means I’m tweeting on trending topics, so maybe that’s how I got dinged this time. It’s impossible to know because Twitter never tells you anything.

    I found a phone number online that people had used to leave a voice mail for help. Now there’s no way to get to an actual person. Extensions don’t work, and any choice from the menu gives you a message of how to contact them by email. The whole system is designed to offer no customer service whatsoever.

    1. Lefty

      Valerie… Well done. Don’t be disheartened.

      Also, never put all your eggs in one basket. Use a variety of online channels so you mitigate risks like this in your digital marketing.

      1. Valerie David

        You’re definitely right about that. Will have to get the word out in other ways, too. Never knew Twitter could be so crazy. Seems from the comments here that they may have gotten overzealous lately with their suspensions.

        1. Lefty

          Zigzagly. They will rather suspend you and apologise later than let you run amock for an hour… (sigh)…

          1. Valerie David

            Just updating. Still down. Sent a couple of emails, finally got a response on July 5 that it had been “resolved,” but if I was still “experiencing the issue” to resend the same form I’ve sent in already. *sigh*

          2. Valerie David

            Updating again–we are back. After another email, I finally got a response. This time they said it was because of “posting multiple unrelated updates to a trending or popular topic.” They reinstated the account but threatened permanent suspension was possible after any further violations.

            It is rather impossible not to tweet to a trending topic when you’re a tennis blog and tweeting about Wimbledon. I do not post “unrelated” tweets, but I’m guessing their bots don’t always recognize what’s relevant or not. I’ll just have to be careful about the hashtags from now on, because I do use them a lot. On a more established account I own, I’ve never had a problem. With this newer account, seems the trending hashtag got me.

            Thanks again for providing this blog post with all this helpful info and a place for everyone to share their experiences!

          3. Lefty

            You nailed it. Band on the head – that is exactly my problem with this rule… (sigh) Welcome back. :)

  182. Kika

    Hi Lefty! My account is back! Thank you so much for your help / advice, you help me a lot! :D

    1. Lefty

      Do me a favour – and Tweet about this post on that account of yours. :)

  183. Elias McClellan

    Good morning everybody! Ten days after suspension, I’m back up with all my Twitter followers. Lefty’s nailed it; email/wait/repeat.

    1. Lefty

      Hey Elias, seems Twitter finally woke up. I’d apreciate a Tweet about this post, mate. Well done.

      1. @gabrielwinter4

        Lefty, i just found out that my twitter account has been suspended:( once it comes back, will the followers and following #’s be the same? It’s very hard for me because i am a musician, and twitter is one of my main things that, you know, gets me out there. Do you think there is any point in just going ahead and making a new twitter page? or do you think it will be back before to long?

        1. Lefty

          Gabriel,

          Don’t make another Twitter account – it will also be suspended.
          Waiting deas not help – appealing does.
          Followers will be back unless you were suspended for aggressive following.

          1. Gabriel Winter

            Lefty, Do you have any idea of how long it will take to get unsuspended or back to normal? It’s been a few weeks now and im starting to think its not coming back. I also have not recieved any email’s from twitter support then other people say that have been getting. i also am not sure if it was aggressive following or not, because i don’ think i aggressivley was following people, but im not really sure what that means. I think there could have been times were i followed somebody, then unfollowed, and then followed back once, but i dont know if its from doing it once or twice, or doing it constantly? Will i get my followers back? and the people i follow?

          2. Lefty

            Gabriel,

            I have this hunch hat you did appeal but did not respond to the automated email in 24 hrs. Did you? Make sure you appeal and read the response in full and act as instructed.

            WRT the follow/unfollow/follow/un… – You get flagged, suspended, maybe even banned for good. Don’t push people. If the want to follow you, they’ll do so voluntarily. If they don’t, pushing will just make them mad.

          3. Gabriel Winter

            Lefty,
            I think i did what they said, i emailed them after you told me to appleal, and they responded, so i emailed back and they still have not emailed me back. It still is not back and i tried to access it from my new itouch and it was as if it did not exist, is this something bad, or just the account being suspended makes it like it’s completeley down.

          4. Lefty

            When suspended, you can log in, but it does not show up in search, you have no following and no followers. Just take it easy.

  184. carla

    my twitter got suspended and its just been one day since it got suspended but its still logged in in my computer and it says i don’t follow anyone and no one follow me if i get my account back will i have all my followers that i used to have or not? i tried to figure out what rule i broke and i didn’t find any maybe i just unfollowed a bunch of people but I’m not sure if thats it how can i know what i did to get it suspended?

    1. Lefty

      Carla,

      Unfollowing lots of people can be one of the reasons, however nowadays it is @ messaging that kills. Followers may be damaged if aggrewssive un/following was the reason. You can always mail them and ask, though.

  185. CRISTINA

    hi my twitter is suspended and i dont know why ..
    can you tell me how long would it takes until my twitter back ?
    where can i find the suspension period ? and how ?

    1. Lefty

      Nope. Sorry. There is no set answer for that. Read a little among the comments…

  186. Damien Ashor

    I got suspended. I replied to the confirmation to appeal. No response as of yet. It was a new account. I followed 600 in 90 minutes. I guess that made me an aggressor.

    Great site you have here lefty. Do you have a list of your most valuable twitter apps?

    Thanks

    1. Lefty

      Damien,

      You rule. 600 in 90 minutes? One new follow every nine seconds…

      If I had to vote Timely and Hootsuite are my top choice for scheduling, Tweetstats for intelligence, and I also use Yahoo pipes for advanced stuff…

      What do you use, mate?

  187. Khadidrah Mattie

    My Twitter account was suspended on Monday night, and I have sent emails to twitter support about my suspension. I replied to the email, but I didn’t get anything back yet. and it’s been 4 days since my twitter has been suspended. I would like to know how long does this kind of process take until I get my account reinstated???

  188. Khadidrah Mattie

    My Twitter account was suspended on Monday night, and I have sent emails to twitter support about my suspension. I replied to the email, but I didn’t get anything back yet. and it’s been 4 days since my twitter has been suspended. I would like to know how long does this kind of process take until I get my account reinstated??? Oh and by the way, my account is new that i made it on June 2.

    1. Lefty

      5 days to 5 weeks.

      1. Khadidrah Mattie

        Why so long??

        1. Lefty

          People, servers and databases.

          1. Khadidrah Mattie

            O ok. Thanks Lefty :) I just have to wait then.

          2. Khadidrah Mattie

            So within 5 weeks when can u say my account will be reinstated?? Will I receive an email saying that?

          3. Lefty

            #1 No idea. #2 Nope.

          4. Khadidrah Mattie

            Ok.

  189. Khadidrah Mattie

    My twitter was wrongly suspended for 4 days now, And I just made the account on June 2. I did email Twitter Support, and I received emails, but when I replied, no one wrote back. So How long does it take them until my account gets reinstated?? also, I didn’t do anything wrong for them to suspend me. they suspect I was breaking the rules, But it wasn’t my intentions… Please help me get my account back.

  190. Shaena

    Hello there,
    My account has been suspended @shaenadmc for the 2nd time in my short time with twitter. I’ve only been on for about 3 months. The first time I think it was by mistake as my account was restored within 2 days.
    I have sent about 6 emails to appeal my current suspension and haven’t even gotten a reply. I haven’t even gotten a reply as to what exactly I violated. My account has been suspended on July 1st. I don’t even know why I was suspended other than I was tweeting more than I normally do. But isnt the whole point of twitter is to tweet. I don’t know what else to do, please help

    1. Lefty

      Mailing them 6 times… What was the purpose of that? Did you want to annoy them out of their brains? Likewise here – why summit the same comment twice? You can probably tell I approve and respond to all comments…

      The point of understanding why you were suspended is to prevent it from happening the second time. Overtweeting can happen but it is very rare that you’d send hundreds of messages a day. More likely your @ messages got you into trouble. Possible?

      1. Shaena

        Hi Lefty,
        I apologize my computer sent the messages twice by accident.
        Regarding my twitter I still have gotten no reply at least a status update would be nice. And some of my followers were sending me @ messages. I don’t know what else to do besides just getting over it and forgetting about twitter. Thank you for your help.

        1. Lefty

          Shaena, no problem.Twitter guys are busy suspending and reinstating accounts so they have no time to cuddle users like us. You can ignore twitter and seek alternative channels or keep twitter and seek alternative channels as well. Up to you…

  191. Adriel

    Hello my name is @koolington809 . My account was recently suspended about 2 months ago. I received an email last night stating that it was “resolved” I tried to sign in but it continues to say it’s suspended. I have no followers nor following. There is no pink bar saying my account is suspended but when I click on my tweets it states that it is. I’m VERY confused. I would just like my twitter account back with the exact amount of followers and who I followed. I did not break any of the twitter practices neither. Please help me.

    1. Lefty

      It takes 24-72 hours for reinstated accounts to become active. Just chill for now and check it again tomorrow.

  192. Adriel Miller

    How you doing Lefty! I waited and waited and waited since the beginning of May. As I told you , two days ago I signed in and there is no pink bar saying that my account is suspended but when I click on tweets, it says it is -_- . As I also told you I received an email saying tat my account was resolved. Today I log in , well I try to, and not to my surprise it says ” You’re username and password can not be authenticated. Double check that you entered your username and password correctly.” that’s what it says on iPhone and what not. Also, I attempted to log in on my laptop and of course I go in and I’m at my home screen with no followers nor following but my tweets which I can’t even view, and finally to my surprise I see that stupid pink bar that wasn’t there two days ago saying that my account was “currently suspended.” I need help man. Ive been patient for two months. Can I please get some guidance ?!

    1. Lefty

      Right. Start up your browser, and clear all history, cookies, passwords, downloaded files etc… (Yes, it will forget your stored passwords, so note them down before you do this. You can also try an incognito/private browsing session instead.)

      Log in.
      Change your password.
      Remove all app access.
      If pink bar still exists, appeal.
      Respond to the email and tell them you have been having issues for 3 months now.

      Good luck.

      1. Adriel

        I just now did EXACTLY what you told me to. I followed everything. The pink bar still exists. I appealed it and the topic was ” Suspended Account ” As soon as it was sent , about 2 minutes later , I received an email by them saying that my account , @Koolington809 , is ” currently not suspended” I log back into my account and the pink bar continues to remain there saying that my account IS suspended. Man Lefty , I don’t know what to do smh .

        1. Lefty

          Take a screenshot and send it back to Twitter. That sounds like a bad DB issue – they need to fix it – so screenshot helps to convince them. Sorry to hear about this mate.

  193. Tiara

    Hi Lefty, my account @RD_FxSulli was suspended on Sunday. I already posted a ticket, and twitter sented me an automatic email. I also already replied that email on Sunday night to reopen my ticket. Now it’s been 4 days since my account has been suspended. Is there any step that I’ve done wrong? Thanks

    1. Lefty

      Nope, Tiara, you are all good. Just a little patience.

  194. Abdalla F.

    Just to let everyone know, your account can be suspended if enough people report you as spam. Just happened to me because a group of guys were pretty much bullying me, and i told them they were being childish and that they needed to grow up. I hate jerks like that.

  195. Khadidrah Mattie

    Hi Lefty, Just wanted to let u know I got my twitter account back… They said I was tweeting too much under a trending topic. So now I’m being more careful… Thanks for your help. I was only suspended for 2 weeks.

    1. Khadidrah Mattie

      So you like to ignore people’s comments…Smh ok!!!! I was just letting you know that my account was reinstated and you would be rude and not answer back. But it’s cool now. Goodbye.

      1. Lefty

        Yeah – you look at over 500 comments, and I have not responded to any of them…

        I just have a life to live and a job to hold down.

    2. Lefty

      Cool – See Valerie’s comment… Just like you…

      1. Khadidrah Mattie

        Whatever!!! Goodbye.

        1. Lefty

          Like I always say, if you have to go, at least go down with style…

  196. Desree M

    About a week ago I got suspended from twitter, I went through the whole process to get it back with all the emails and they sent me back the “sorry for the inconvenience, your account has been restored” email today around noon. When I got the email i automatically went to try and log into my account but it still says i am suspended. Note that this is the second time this has happened to me and the first time, i got my account the same day i got the email. My account was actually up and running in a matter of minutes. But this time has been completely different.

    1. Lefty

      it takes 24-72 hours for rrestoration to take effect.

  197. Julia

    Hi Lefty,
    My account was suspended on Thursday. I filled out the form, replied to the email, and yesterday at 11 got an email back saying that I was suspended for posting many unrelated tweets to a trending topic. I did post 10-12 tweets to the same trending topic, but they were all related. The email told me that they unsuspended my account, but they never told me a certain time frame for when I should be able to access it normally again. It’s been 24 hours since I received the email and my account is still suspended. Is this normal? When should I start to worry?

    1. Lefty

      Hi Julia, like I said below can take upto 3 days.

      1. Julia

        Hi, this is Julia again.
        My account was unsuspended a day after you sent your reply. But now my Twitter has been suspended for the same reason. I sent a very very apologetic reply and followed the instructions the same as the first time. I understand why Twitter might think I spammed because I was tweeting to a topic that was trending, but EVERY tweet I sent was related to the topic. Will they ever reinstate my account? I’m freaking out because that account meant a lot to me and I am losing a lot of important followers.

        1. Lefty

          Julia. Going into the lion’s den to smack it is bad enough. Walking back and riping out a few of its whickers is a big No No!

          I have no idea whether your second suspension will ever be lifted.

          1. Julia

            Hi, this is Julia again. My second suspension was actually lifted within 24 hours and I literally got my account back as soon as I got the email. Very pleased with Twitter support right now. This time, instead of replying telling me I was suspended for spamming, the email said that they had made a mistake.

            And don’t worry, I won’t be tweeting trending topics again any time soon!

  198. Slava

    was just wondering – as i have now learned twitter doesn’t like you having multiple accounts – what about multiple accounts for different purposes? I have 4, a personal, a business, and 2 RP accounts (for different RPs) is that OK, or should i be careful? FYI, none of these accounts follow each other.

    1. Lefty

      It should be ok. I have about 20 accounts with no topical overlap and many follow one another.

  199. Thalia

    Lefty,
    My first account got suspended because I think I may have spammed someone. Oops! And I have made another account but that also got suspended. I’ve already got the email and I’ve replied saying that I understand what I did wrong, but how long will I have to wait in order to get back on twitter with my account? And what should I do now? Thank you in advance.

    1. Lefty

      This has already been answered – please read along a little and you’ll find it.

  200. Lefty

    New rule – if I have already answered that question, I’ll just approve your question but will not respond.

    JUST READ A FEW COMMENTS AND YOUR ANSWER IS PROBABLY THERE.

    Thanks a bunch.

    Lefty

  201. Colton Atkinson

    After a few hours of creating my only twitter account I see the suspension notice and after contacting them I an email that informs me, “Your account was suspended because it appears you may be managing a number of Twitter accounts.” But this is my only twitter account. What do I do?

    1. Lefty

      Hmmm… Appeal and tell them so. Also – try not using a shared computer. Their systems are far from perfect and sometimes their sophisticated technology suspends innocent people. Just appeal and say this is your only account.

  202. nia

    hi, me and my friend tweeted over 120 times on more than one account, is that a spam? and they sent me a email and i read everything nothing has happen yet.. what do i need to do again? and will i even get my twitter back?

    1. Lefty

      Yes, it is spam.

      You need to appeal.

      Probably.

  203. EmJay

    What’s going on Lefty

    My account was suspended earlier this evening. They didn’t give me an explaination as to why, but I think I know why, like 2 days ago I began using these websites that boost your followers and what not & I believe my account caught up in that because they post tweets on ur account so twitter may have thought I was spamming. Im assuming this is what triggered my suspension because ive had my account for months before using that follower boosting app and all was well. This is the first time I’ve ever been suspended so I panicked for a brief moment, haha. But I sent in my ticket around 1 oclock this evening very politely & im wondering how long will it take for them to get back to me? Will I get my account back? As of right now, I can still get on my account but not use it. Ive made so many contacts on that page & would hate to lose it all over a mistake.

    1. Lefty

      Please, folks, do not use these “I’ll get you 2000 followers in less than 24 hours” services. Remove all app accesses from your settings, change your password and appeal.

      You should get it back with a few bruises.

  204. Destiny

    So, I dont have a clue whats wrong with my Twitter Profile. This has never happend to me. It will not let me save a picture as my twit-con. :( i have no clue whats wrong with it.

    1. Lefty

      size?

  205. theiraccents

    Hello. When I go to my twitter i log in and everything but then it says to the side ‘tweets: 3,410 (I had that many before anything happened.) following: 0 , and followers: 0′ i had 200 something followers and i was following around 200 people.. my account is like a fan account.. i post about jb & 1d and i really don’t want to lose all of my followers.. is it just saying that because i’m suspended? and the email i got said it may have been an error that they suspended me and i think it was because i didnt do anything.. do you know how long i will be suspended? :/ thanks.

    1. Lefty

      Like I said a little earlier, if I have already answered the question, I’ll not say it again. Mate have a little dig and your answers are all in this thread.

  206. Valencia Gray

    My twitter account has been suspended. But I haven’t even done anything can somebody please help me?

    1. Lefty

      Sure. Read.

  207. Emily

    Thanks a bunch! i haven’t gotten it unsuspended yet… i just sent it:) but this was very helpful THANK YOU!!xx

  208. Komal Muthyalu

    My account got suspended for the second time and the first time I got something saying that I agree to discontinue and all but now it did not and if I try to go my account got suspended twitter page, it won’t work! What do I do?

    1. Jason

      I am in the SAME boat and can’t find an answer anywhere!

      1. Lefty

        You still suspended?

  209. anonymousey

    I created an account yesterday, I am a twitter expert, lets’s just say twitter has now become a company that employs scum bags who work in their suspend department, they suspend anyone they feel like suspending at will, the account I created yesterday was a parody account of a time traveler, not a famous time traveler it was a totally unique character I invented, I tweeted 10 celebrities random funny jokes which I would deem as rated Disney G for General all audiences approved, I joined #TeamFollowback and followed about 400 people in 1 day, about 100 people followed me after 5 hours, I know how the system works and this is easy to accomplish, someone at twitter didn’t like one of my rated G jokes that I tweeted, my jokes like myself are 100% original and off the top of my head so a twitter employee might have been overwhelmed by my original joke that they talked about it to a fellow employee I don’t know but this was the just of my jokes “Ashton Kutcher will win an Oscar! Congrats!”, that is the Disney rated G style jokes that I told, yet someone was so offended they either falsely reported me for spam or twitter has started cracking down on the average everyday user, because following 400 #TeamFollowback exclusive members is not excessive, it is not against the rules, it is done by millions every day, yet I was singled out, targeted, I was the one that was aggressively followed by twitter, I was the one that was aggressively singled out by twitter, I was the one that was aggressively targeted by twitter, they suspended my account, I tweeted 5 more rated G tweets and my account was suspended a 2nd time, I believe I followed about 10 people in the space between my 1st and 2nd account suspension, I’m not here to ask a question, I’m here to let everyone know, you may be randomly aggressively targeted by twitter, and the reason for your suspension will always be “aggressively” this or “aggressively” that when this is a false claim, it’s totally bogus but they can claim it all day and all night because in the end they are the ones that write the definition for “aggressive”, and they write it with your name and exclude their own name, it’s a tactic, it’s a strategy and they hold all the cards. I’m nobody, so for twitter to attack me must be a case of random aggressive targeting, in 5-10 days I am 99.999% sure my account will remain suspended, because I have no faith in a company that treats it’s innocent users like this.

  210. rich

    How will I know if Twitter has officially banned me from the site?
    I have been suspended twice now, for what?? I still do not know.
    I believe users have reported me as spam.

    1. Lefty

      You tried asking?

  211. neilla

    i didnt get a suspension email

  212. kwanele nkosenhle

    my twitter account was hacked and suspeded

    1. Lefty

      Nice. Do you know how it was hacked?

  213. Aly

    This is annoying. My account got suspended for NO reason what so ever. I’ve logged into twitter a total of 5 times since I made it in April. So why the hell did my account get suspended?

    1. Lefty

      I know it sounds funny but inactivity is also against the rules :)

  214. darealfro

    Can u help me get my twitter back ?

    1. Lefty

      Nope. You need to appeal yourself.

  215. Brett

    Hello Lefty.

    My account got suspended today for absolutely no reason I can think of. I followed people then would use tweepi to check who didn’t follow me back and I’d unfollow them. How is that against the twitter rules? Also, I have sent a suspended account form three times and not one email has came my way yet from twitter. They are absolutely a bunch of scumbags.

    1. Lefty

      Mate,

      Automated tools per se are against Twitter TOS. Asking 3 times does not make it faster. It does piss them off however. Disrespect, swearing, good if you are venting; bad if you are asking for help…

      1. Brett

        Lefty,

        I haven’t gotten a reply yet, but I did send the ticket on Sunday. I was checking the wrong email. If they ever do give me my account back, will i lose all of my followers and following?

        1. Lefty

          If you aggressively followed/unfollowed, you will. Otherwise they’ll be intact.

  216. Jason

    I had my twitter account suspended and I went through the appeal process and I’ve gotten an email back that I am unsuspended. I FINALLY found the page to promise not to use the “@” as much and I got restored. Within an hour (not heavy tweeting) I got suspended again for the same excuse. I appealed again and once again they have said SEVERAL times now that my account is UNsuspended but I can NOT for the life of me find where I need to go to promise not to do it again.

    I have googled till I’m blue in the face and can’t find anywhere to get help, so any would be appreciated!

  217. mOOsextriciax

    hi my twitter account is MOOsextriciax well i got suspended without knowing why..can someone tell me how can i solve my problem so i cant back my twitter account??

  218. adekale afees

    my twitter account was suspended yester night without notification at all, am appealing to you now that you should open my account for me bcause twitter is where all my life is presently

    1. Lefty

      Mate, I hereby declare your Twitter account open. However, you may actually want to appeal the suspension with Twitter itself. Just log in and do as you are told.

  219. Lana Cerba

    my twitter account is suspended and I don’t know FIX IT ?? I don’t wanna create a new twitter account because I have soo much tweets and friends :/// can you pleasetell how to fix twitter account I try everything,I search on google lot of stufs and nothing help’s PLEASEE HELP FIX MY TWITTER ACCOUNT…

    1. Lefty

      Have