Twitter Suspended Your Account? Here’s What to Do…
First and foremost, in most cases your suspension is temporary. Second, not all “Your Twitter account is SUSPENDED” emails are legit. Take a look at the image here. This is a fake. It was sent to an email address that was published on Twitter, but has no actual Twitter account associated with it.
How do you know this is a fake Twitter Suspension email?
- Twitter admin does not send account suspension warnings. It is a postmaster noreply address.
- Twitter never asks you to confirm your account. They know it is you.
- Twitter images use a slightly different graphic. Logo with the bird, white on blue.
- The links are all text links. You can see they point to the Twitter domain.
- Your account is indeed suspended, unlike in the case of this email.
What do I do if I get an email that my Twitter account has been suspended?
First, go to Twitter, and try and log in to that account. If your account is suspended, you’ll see a note at the top of the screen, on pink background. If you have confirmed that your twitter account is suspended. Do as you are told in the email:
- Go to the How to contest account suspension page.
- Contact support.
- Make the changes required.
- Give a polite and informative explanation that you are now fully compliant with the Twitter rules.
This creates a support ticket, but it is not over yet.
- Read the autoreply email.
- Reply to that email (something short and sweet) so the ticket is enabled. (If you do not reply, it will be deleted and nobody will look into your issue.)
Twitter is actually one of the few companies who use people to deal with such issues, and they are also fairly quick. Do not use abusive language in your appeal, even if it is not your fault that your twitter was suspended. In most cases, your account will be reinstated in 3-5 days.
How can I prevent receiving FAKE Twitter Account Suspension emails?
Don’t ever publish your twitter account email in Tweets. If you want people from Twitter to contact you via email, use a dummy account solely for the purpose of using it in tweets. Protect your account email carefully, because publishing the email address that your Twitter account is linked to can get both your Twitter and your email account hacked and abused in no time.
Before you write a comment
This post has become pretty popular and people ask me to help get their account back. I can’t. The only person who can get your account back is YOU. I can only help figure out what you did wrong so you don’t get suspended again. If you ask me for help, make sure you post all the details in here, including quoting the reason why Twitter suspended you, any tweets you suspect may have caused the suspension… If you just say: I got suspended, please help… I can’t. So help me help you. Thanks, Lefty